Collections Specialist - Robert Half - ref. i2357223

This role is primarily centered around building relationships with customers, making phone calls to accounts, and handling incoming calls from customers.

Responsibilities:

• Process customer credit applications with precision and efficiency
• Maintain and update customer credit records regularly
• Handle customer credit inquiries promptly and professionally
• Monitor customer credit accounts diligently
• Undertake appropriate measures to collect delinquent payments
• Use accounting software systems effectively for various tasks
• Utilize Microsoft Excel for data management and analysis
• Adhere to established collection processes and guidelines
• Perform the role of a collector when necessary
• Manage and resolve credit-related issues efficiently. • Demonstrated proficiency in Accounting Software Systems
• Proficiency in Microsoft Excel
• Comprehensive understanding of Collection Processes
• Previous experience as a Collector is required
• Knowledge and understanding of Credit procedures and guidelines
• Ability to work in a fast-paced, deadline-driven environment
• Strong communication skills, both verbal and written
• Detail-oriented with the ability to manage multiple tasks simultaneously
• Strong organizational and time management skills
• Ability to maintain confidentiality of sensitive information
• Ability to work independently and as part of a team
• High degree of professionalism and integrity in dealing with sensitive financial information.