Tampa - Part time Coach Education Project Associate

Overview:

Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Why Work for the USTA?

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

Responsibilities:

The Role

Position will be through June 2025. The expected range for the base salary for this position is $22-$27/hr. Schedule is Monday through Friday. Aproximately 28 hours a week

Key Responsibilities:

• Coordinating pre-and post-workshop logistics, documentation, and stakeholder communication.
• Create and maintain Section-specific Google Folders with essential documents (e.g., marketing materials, tracking sheets, templates).
• Collaborate with Section representatives to secure workshop dates and post-registration details on the National calendar.
• Monitor registrations, update tracking documents, and notify relevant stakeholders.
• Select and coordinate Coach Developers (CDs) for workshops, including travel and accommodations.
• Organize logistics, including equipment, lunch, snacks, name tags, and check-in desk needs.
• Send participants access instructions to the Coach Learning Center (CLC) and respond to email inquiries.
• Draft and distribute "Know Before You Go" communication to participants.
• Prepare and share participant rosters with CDs.
• Maintain CD-specific Google Folders with updated templates, policies, and expense reports.
• Archive workshop rosters and photos and send "Thank You" emails to participants.
• Update participant records in the CLC, verify Safe Play Approval, and issue Records of Completion.
• Track, process, and archive CD invoices and expense reports.
• Develop, update, and maintain clear documentation of workflows for workshop planning and execution.
• Identify inefficiencies in workflows and collaborate with the team to implement improvements.
• Support contract management, ensuring accuracy and timely processing.
• Assist with tracking and managing invoices and expense reports while maintaining organized records.

Qualifications:

• Minimum of 3 years of experience in an administrative assistant, project coordinator, or similar role.
• Experience in event coordination, program administration, or educational settings is a plus.
• Proficiency in Google Workspace (Docs, Sheets, Drive) and Microsoft Office Suite.
• Exceptional organizational and multitasking skills, with the ability to prioritize and meet deadlines.
• Strong attention to detail and commitment to accuracy.
• Ability to document workflows, processes, and procedures clearly and effectively.
• Excellent problem-solving and critical-thinking skills to handle logistical challenges.
• Strong written and verbal communication skills for engaging with participants, stakeholders, and team members.
• Positive, proactive approach to teamwork and collaboration.