Administrative Assistant

We are offering a contract opportunity for an Administrative Assistant with front desk support duties in Union City, California.

This is for a public agency so professionalism at all times is critical.

Job Title: Administrative Receptionist Location: Union City, California Employment Type: Contract with an anticipated duration until the end of 2024, with the potential for extension Schedule: Monday - Friday, 9:00 AM - 5:00 PM 100% onsite

Key Responsibilities:

• Data entry, printing, and filing within Microsoft Office Applications such as Excel and SharePoint along with other database systems
• Responsible for accurate and efficient processing or administrative tasks Support internal team Handle inbound and outbound calls, providing excellent customer service and answering inquiries
• Directing customers to appropriate team member based on request type
• Receive and direct visitors professionally, ensuring a positive first impression
• Sort and distribute incoming mail, accept and process credit payments Provide letter preparation and mailing, as needed
• Properly receive and forward plans received over the counter
• Understand and operate work room equipment
• Proficiency in Microsoft Office Suite including Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word
• Strong computer and data entry skills
• Detail oriented
• Professional demeanor and appearance
• Experience in answering inbound calls and managing inbound/outbound calls
• Strong customer service skills with the ability to interact professionally with all levels of staff and the public
• Proven ability to handle data entry tasks with accuracy and attention to detail Experience in managing email correspondence in a business setting
• Excellent time management and organizational skills
• Ability to work independently and as part of a team
• Strong oral and written communication skills
• High level of discretion and confidentiality handling sensitive information
• Ability to multitask in a fast-paced environment while maintaining high level of professionalism
• Proactive attitude with a problem-solving mindset Willingness to learn new systems and processes quickly.