RCM Supervisor

Overview:

Compensation: 55-60k

Transworld Systems, Inc. is an industry leader, customer-first provider of customer relationship outsourcing services, accounts receivable management, loan servicing and legal services for many of the world’s leading companies. We have over 50 years of experience in handling customer contacts and interactions across a broad spectrum of industries.

• Work from home
• Paid training
• Team-oriented work environment
• Growth opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities:

• Effectively communicate expectations, consequences, changes, policies, and procedures.
• Supervise, mentor, and evaluate the performance of revenue cycle staff, including billers, coders, and collectors.
• Provide ongoing feedback to employees regarding quality, performance, and improvement opportunities.
• Conduct regular team meetings, provide training, and foster a positive work environment that encourages professional development and team collaboration.
• Present, promote, and support all new initiatives.
• Accurately project and achieve daily, weekly, and monthly revenue goals.
• Accountable for all decisions, actions and directives with respect to job responsibilities.
• When requested, manage and track accounts closed by Client within established guidelines.
• When requested, conduct monthly audits to ensure that accounts have been executed in compliance with Client’s requirements.
• Oversee the daily operations of the revenue cycle, including billing, coding, claim submission, payment posting, and collections.
• Ensure all claims are processed efficiently and in compliance with payer requirements, and that denials are addressed promptly.
• Maintain up-to-date knowledge of healthcare regulations, payer requirements, industry best practices, compliance, and enforcement of all applicable Federal, State, and Local laws and regulations relating to job duties, including HIPAA.
• Knowledge, understanding, and compliance with TSI policies and procedures.
• Participation in Company Programs; must meet minimum performance standards.
• Responsible for respective department’s overall performance and for motivating team to exceed department goals and objectives.
• Responsible for progressive discipline with regards to attendance, performance and all aspects of company policy up to and including termination.
• Provide insights and recommendations to senior management to drive decision-making and improve financial outcomes.
• Follow up in a timely manner to ensure customer satisfaction.
• Prepare and analyze regular financial reports to monitor the performance of the revenue cycle, including metrics such as days in accounts receivable (AR), denial rates, and collection rates.
• Perform other duties as assigned by management.

Qualifications:

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field preferred.
• 3 years of previous healthcare revenue cycle management, with at least 1-2 years in a supervisory or leadership role.
• Working knowledge of Microsoft Excel and Word.
• Strong knowledge of medical billing and coding, healthcare regulations, and payer requirements. Excellent leadership, communication, and problem-solving skills. Proficiency in healthcare billing software and electronic health records (EHR) systems.
• Strong work ethic that exhibits high ethical and moral standards
• Certified Revenue Cycle Representative (CRCR), Certified Professional Coder (CPC), or similar certification preferred.
• Ability to supervise and effectively train staff members
• Must be able to communicate effectively, manage time effectively to ensure production standards are always maintained

Physical requirements:

• Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols
• Frequently required to sit, stand, walk, talk, hear, bend and reach
• Ability to reach with hands and arms
• Occasionally lift and/or move up to 30lbs

Work conditions:

The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel.

For Remote Positions: The minimum internet speed requirements for remote work are as follows:

• Broadband internet connection (No DSL, or Dial Up)
• Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
• Speed Test Results: 25 mbps download, 20 mbps upload

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Pay Range: USD $55,000.00 - USD $60,000.00 /Yr.