Patient Access Supervisor (Hiring Immediately)
About us**
At Cooper University Health Care, our commitment to providing extraordinaryhealth care begins with our team. Our extraordinary professionals are
continuously discovering clinical innovations and enhanced access to the most
up-to-date facilities, equipment, technologies and research protocols. We have
a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and
the chance to build and explore a career opportunity by offering professionaldevelopment.
Discover why Cooper University Health Care is the employer of choice in SouthJersey
**Short Description**
Acts in supervisory position to Insurance Specialists which support thesurgical schedulers and
centralized revenue cycleaccess management functions for Surgical Services
Institute. Working to screen
andor financially clear all patients for hospital and ambulatory
surgeriesvisits prior to date of service.
Coordinates the daily activities of staff, ensuring equitable distribution ofwork.
Trains new employees on job functions, policies, procedures, tools andsystems.
Prepares training and reference materials, and keeps all information current.
Maintain workflows, conducts QA audits, and provides monthly updates to
Revenue Cycle Director, Admin Director and Institute Leaders:
Performs all duties of Insurance Specialists, including by not limited to the
following:
- Verifies insurance eligibility, plan benefits, and coordination of benefits.
- Obtains referrals and insurance pre-certificationsprior-authorizations for
studies.
- Explains insurance plan coverage and benefits to patients, as necessary.
- Navigates and completes referrals for all uninsured and underinsured
- Generates patient liability estimates and provides to patients.
- Collects patient liability payments andor establishes payment arrangements
- 5 years’ experience preferred in healthcare revenue cycle, with working
for uninsured or underinsured patients.
Experience with EPIC, IDX Flowcast, ImageCast, NaviNet, AIM, eviCore, MedSolutions, NIA, United Health Care Online, I-Exchange, Encoder Pro, Data
Online, Health Quest, and Passport systems preferred.
Ability to organize, multi-task, delegate, and take independent action whileprojecting Cooper values to patients, customers and co-workers.
Basic knowledge of medical terminology, continuity of care protocols, andcoding principles.
Prior supervisory experience preferred.
**Education Requirements**
HS diploma required. Bachelors preferred
**Special Requirements**
Strong communication, organizational and interpersonal skills.
Detail oriented; ability to multi-task using multiple information systems.
Proficiency in use of MS Office Word, Excel, and PowerPoint