HR Specialist

We have a superb opportunity for a Benefits Specialist/Leave of Absence with a client of ours in Dallas, TX.

This individual will play a key role in supporting the planning, development, implementation, communication, and administration of the Benefit Programs, specifically the Leave of Absence plans, for our client. In addition, you will foster a team environment and a strong service culture that ensures delivery of timely, quality driven service to internal customers and meets service level agreements.

• Benefit Administration: In conjunction with Benefits Shared Services, support the administration of Leave of Absence plans including FMLA, Short-Term and Long-Term Disability, Paid Family Leave, ADAAA, as well as state and local leave plans. Responsible for preparation of Leave of Absence payroll file. In addition, provide support to all health and welfare programs, retiree benefit program, COBRA, flexible spending, stop loss, retirement plans, voluntary benefits, etc. Respond to escalated benefit issues from internal HR Shared Services; collaborate and provide direction on policy and process to Shared Services. Provide high level support to Regional HR and benefits staff. Duties may include explaining and interpreting more complex aspects of benefit programs to employees and Benefits Shared Services team.
• Vendor liaison: Work closely with all benefit vendors; includes handling escalated issues from Shared Services related to billing, eligibility and claims issues.
• Systems: Workday HRIS benefits and timekeeping modules. Includes troubleshooting and resolving error reports and open events in Workday HRIS; following up with staff; monitoring and manually processing catch up deductions as needed by payroll deadlines.
• Analysis: Excel analysis and reporting, including census files, billing analysis and processing and reconciliations with Finance.
• Regulatory/Compliance: Maintain current knowledge of benefit compliance requirements.
• Communications: Assist in developing and implementing employee communications and updating and maintaining SharePoint site; hold informational calls with employees regarding leave of absence process, maintain schedules and conduct benefit orientations for staff by webinar.
• Provide general administrative support and project support as needed.

• High School Diploma or equivalent.
• Two (2) years benefits administration experience, preferably with Leave of Absence plans and in a self-insured environment (billing, vendor relations, on-line enrollment system support, system troubleshooting, employee escalated issues, employee communication support, etc.)
• At least two years providing customer service in a benefits environment.
• Understanding of current state and federal laws, regulations and statutes relating to benefits, including ERISA, FMLA, STD, LTD, PFL, HIPAA, COBRA, tax withholding/reporting, etc.
• Proven knowledge and experience using benefit module of a HRIS system.
• Intermediate Excel skills; All other Microsoft Office products - intermediate skills.
• Ability to maintain confidentiality.

Preferred Experience:

• Bachelor’s degree preferred.
• Payroll experiences a plus.
• HRIS: Workday.
• Intermediate SharePoint skills.