Office Coordinator - Medical Practice

The role involves integrating interdepartmental functions, facilitating patient appointments, and managing patient inquiries, records, and billing.

Responsibilities:

• Oversee day-to-day management of the medical office.
• Supervise administrative staff and divide tasks to ensure smooth operations.
• Manage patient scheduling, consultations, and procedures efficiently.
• Maintain and update patient records while adhering to strict confidentiality requirements.
• Collaborate with medical staff to ensure quality patient care and services.
• Handle patient queries and ensure high standards of customer service.
• Manage office inventory and coordinate with vendors for office supplies and equipment maintenance.
• Facilitate financial operations including billing, insurance claims, and collections.
• Implement and enforce office policies and procedures to maintain an efficient work environment.
• Assist in hiring, training, and evaluating administrative staff members as necessary.
• High School diploma; bachelor’s degree in Administration, Business, or related field is preferred.
• Proven experience as an office coordinator, administrator, or similar role within a medical practice.
• Familiarity with healthcare laws, regulations, and medical terminologies.
• Proficiency in Microsoft Office Suite and healthcare management systems.
• Outstanding organizational and multitasking abilities.
• Excellent communication and leadership skills.
• Strong customer service orientation with a high level of professionalism.
• Ability to handle sensitive information confidentially.