Change and Training Manager

The successful candidate will work closely with stakeholders within the People organization, People Leadership Team, People Business Partners, Centers of Expertise, and Corporate Communications.

Responsibilities:

• Execute specified Change projects effectively, as directed by the VP-People Change Enablement
• Conduct change impact analysis and readiness assessments, stakeholder analysis, and develop and execute Change Management plans and associated interventions
• Collaborate with Centers of Expertise, Talent Development, and Corporate Communications for the development of communications and training content
• Develop project plans for Change and manage the delivery timelines
• Lead project meetings and coordinate with stakeholders to ensure all parties meet requirements, deadlines, and schedules
• Identify and resolve issues in partnership with the VP-People Change Enablement
• Manage additional duties as specified by the VP-People Change Enablement
• Utilize Microsoft Office tools, specifically PowerPoint, Excel, Word for project management and communication
• Communicate effectively, both in written and verbal form, and create training content
• Maintain a strong positive attitude, sense of self-motivation, and accountability, and adapt to change.
• Demonstrated proficiency in Microsoft Office Suites, including Excel, Word, and PowerPoint.
• Strong communication skills, with the ability to clearly convey information to stakeholders and business partners.
• Proven experience in training, including content creation and delivery.
• Solid background in change management, including planning processes and deployments.
• Proficient in project management and project planning.
• Ability to effectively manage time and prioritize tasks.
• Advanced analytical skills, with a focus on utilizing data to drive decisions.
• Demonstrated leadership skills, with the ability to influence and guide others.
• Familiarity with various methodologies and practices within the financial services industry.
• Proficiency in resolving issues and managing change.
• Strong understanding of benefit functions within the financial services industry.
• Ability to work effectively with a variety of stakeholders.
• Experience in managing timelines and meeting project deadlines.
• Knowledge of conductivity within the financial services industry.