Part Time Concierge- Mason Ohio

Overview:

Community First is looking for a Concierge to join our team at Montage Mason!

They should be friendly, professional, and dependable in disposition, and tolerate frequent interruptions with patience and a customer-service attitude.

Pay: Starts at $14 and goes up based on experience

Responsibilities:

• Responsible for greeting visitors, arranging tours of the property, answering a multi-line telephone and providing clerical support to the administrative staff
• Be responsive to the needs of people who inquire about the property and/or who are in the building for meetings with administrative personnel.
• Directs visitors to appropriate office or resident apartment
• Answers telephone, records and channels information
• Displays knowledge of the services and programs and other pertinent information regarding the property
• Responsible for the mail meter, stamps, making copies, and other tasks related to office operations including processing incoming mail
• Maintains reception area in a neat and orderly fashion.
• Ensures the reception desk and lobby has current property literature on display.
• Ensures refreshments are fresh and readily available
• Performs clerical duties for property staff as directed by supervisor
• Provides support to the Community’s marketing efforts through positive/friendly interaction during property tours and telephone contact with the public, as directed by a supervisor
• Communicates any observed or suspected resident change of condition to a supervisor immediately
• Manage the resident transportation schedule
• Perform data entry duties as directed by a supervisor, including entering in resident face sheets utilizing company software.
• Abides by the company Always Behaviors each and every day as we serve our clients, colleagues, and community.
• All other duties as assigned and/or appropriate to the position

Qualifications:

Experience: Previous front desk, clerical and/or data entry experience preferred

Specialized knowledge, skills, or abilities:

• Proficient in Microsoft Office (Word, Excel, Outlook).
• Proficient and high degree of comfort using telephone system.
• High degree of accuracy with data entry
• Possess excellent telephone etiquette.
• Professional in manner and appearance, outgoing and passionate personality with exceptional customer service skills
• Good spoken and written communication skills
• Good organization skills
• Tolerates disruptions with patience.
• Possess discretion and have a respect for confidentiality.
• Detail oriented
• Ability to operate copier, fax machine, scanner, postage machine, etc.
• Ability to multi-task and prioritize.