Case Manager - Human Services - Siler City

Provide crisis line and/or office coverage during the shift or project. Assess immediate crisis needs of clients and address appropriately. Manage incoming calls and case referrals and complete necessary documentation.

Responsibilities:

• Conduct potential placement client assessments and intakes.
• Complete and maintain client records and document services provided.
• Educate clients about options/resources available.
• Work with clients to develop and maintain relevant and meaningful case plans
• Meet regularly with clients to support case plan objectives.
• Refer clients to other agencies and resources and help client access necessary services.
• Facilitate problem solving for client conflicts and crises, encourage appropriate community interactions.
• Participate in staff meetings, case conferences and other meetings as needed.
• Support the daily operations of the organization.
• Perform other duties as assigned by Executive Director

Qualifications:

• A degree in Human Services or related field preferred, but equivalent work or volunteer experience and training will be strongly considered.
• Previous employment or volunteer work in human services, community agencies or other related nonprofit organizations a plus.
• Must be comfortable with and capable of working well with persons of varied cultures
• People-oriented - supportive and fairness - focused
• Good oral and written communication and computer skills are required.
• Excellent interpersonal skills and good organizational skills.
• Bilingual (Spanish/English) helpful. English must be spoken fluently.
• This position may answer calls and crisis during non-traditional work hours.
• Must have dependable personal transportation available at any time in the event of a client crisis. Must maintain a valid driver license, current registration, and auto insurance.