Sales Associate / Customer Service Representative

Overview:

Drybar Wheaton is looking for warm, smiling faces to welcome our members and guests at our brand new location!

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts.

Here at Drybar, you will join a fun and supportive team that enjoys learning from each other. We take pride in offering our team members an inclusive environment where everyone can be themselves, learn, grow, and make our clients fell welcomed and beautiful!

What You'll Love About Being a Drybar Bartender:

• Earning Potential: Competitive compensation with potential to make between $15 and $19+ per hour depending on performance (comprised of hourly wages + commissions on membership sales)
• Paid Training: Master our systems to keep the shop running smoothly
• Flexible Shifts: Both part-time and full-time positions are available
• Chic Dress Code: Rock black, white, grey, yellow, and/or denim - stay stylish and (most importantly) be you!
• Vibrant Culture: Get in from the jump and be a part of our growing team and culture
• Perks: Enjoy 30% off Drybar products and free blowouts!

Here is what Drybar Bartenders are responsible for each day:

• Leading the client's experience from check-in to check-out, ensuring Drybar standards are upheld, creating a memorable experience for the client.
• Setting the tone of a positive shop atmosphere by approaching the day as if hosting a party.
• Troubleshooting any reservation system issues, making changes to Client Profiles, optimize appointments to fit business needs, and check notes to ensure clients' needs are met.
• Maintaining overall shop cleanliness by conducting walkthroughs behind the bar and keeping the front desk and bar area clean.
• Keep the shop looking fresh. Bartender side work includes activities such as: dusting, cleaning, sweeping, inventory, cleaning dishes/glasses, re-stocking product shelves and other similar duties.

What We're Looking For:

• Experience in a fast paced, customer service centric environment
• Previous experience with Point-of-Sale (POS) Systems strongly preferred
• Previous salon/spa experience preferred but not required
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Excellent problem solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point-of-sale (POS) system
• Problem solver – uses logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure
• Must have weekend availability
• Drybar follows all applicable federal, state and local laws regarding background checks

Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.