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Job Description

Position Summary:

The TSS will elevate customer interest, emphasizing Thermo Fisher Scientific’s value proposition from sample to knowledge.

Key Responsibilities:

• Identify and prioritize new client opportunities to drive business growth; Coordinate actions to improve market penetration.
• Conduct prospecting and demand generation activities, establishing relationships with key opinion leaders (KOLs) and seeding market awareness.
• Develop trust and valued relationships with major decision makers within account organizations; Clarify goals and maintain the interests of all parties.
• Support Account Managers in strategy development and execution, acting as a trusted advisor and bringing in technical experts when needed.

• Share the voice of the customer with the Business Unit and support new Product Introduction (NPI) prospects to improve adoption rates and revenue.
• Collaborate with commercial sales teams on sales funnel and forecast, consulting with key account managers to achieve sales goals and metrics.
• Apply Thermo Fisher Scientific’s sales tools to effectively manage accounts, opportunities, pipelines, and forecasts with accuracy and timeliness.
• Maintain awareness of competitor and industry activity; Introduce new products and services as available.

• Work adeptly in a team-selling environment, engaging Account Managers and internal resources to solve customer challenges.
• Lead collaboration with field application, lab application, and IES specialists to provide technical expertise.
• Represent CMD at knowledge-based seminars and customer experience workshops.
• Offer mentorship and guidance to Account Managers, improving their confidence in selling and competitive positioning.

Minimum Requirements/Qualifications:

• 5 years of sales experience in the analytical instrument market.
• Proven track record of sales achievements in a relevant market and managing complex, high-value accounts.
• Master’s degree in science or equivalent work experience.
• Business insight of industry sector, markets, key trends, and potential challenges preferred.
• Strongly motivated by the desire to win new business, with a proven relentless pursuit of opportunities.
• Strong interpersonal, oral, written communication, and presentation skills.
• Proficient in English and other languages as required in the assigned region.
• Demonstrated commercial excellence working in a matrix environment.
• Computer proficiency in MS Office, CRM.
• Ability to travel to customer locations up to 80%, including overnight travel.
• Demonstrate Thermo Fisher Scientific values – Integrity, Intensity, Innovation, and Involvement.