Account Manager - Data Products
Overview:
Company Profile:
Rush Computers, and Electro Rent company, is a leading supplier of personal computer and audio-visual assets and services that address needs in a wide variety of customers in the USA.
With a deep understanding of test equipment life cycles and utilization, our team of computer equipment specialists offer comprehensive strategies that lower the cost of tests. Our team, including highly skilled specialists, responsive customer service representatives and excellent logistics professionals, make sure you get the right equipment right when you need it.Rush Computers helps design an acquisition approach that helps minimize the cost of acquiring equipment, optimize its use, and maximize return after use, saving time and money at each stage.
Location Profile:
Headquartered in West Hills, California, this company employs people worldwide as the leading Global One-Stop-Shop Solutions Provider of Technology Products. Rush Computers is relentless in its dedication to being a high-quality, low-cost and on-time supplier, delivering the highest value to its customers while continually pursuing strategic, sustainable and profitable growth.
Position Summary:
We are seeking a self-driven Account Manager to focus on increasing the company's rental and used sales of Technology Products by working directly with customers in their specific market. This person will need to understand the PC market and products from key manufacturers like Apple, Dell, HP and Lenovo and apply those to the needs and requirements of customers in their assigned territory.
Responsibilities:
Sales Planning/Execution- Maximize sales revenue and consistently exceed order targets.
- Utilizes, develops and leads cross-functional teams as necessary to execute sales strategy.
- Responsible for growing ER’s overall business in assigned territory.
- Prospect for and developing new customers.
- Develops annual sales plan focused on maximizing ER’s revenue in assigned territory
- Applies creativity, initiative and innovation to the sales process.
- Develops and leads the negotiation strategy on opportunities
- Involves management and brings them into the sales situation at the appropriate time.
- Executes key sales processes (Funnel Management, Account Management, Territory and Route planning, Deal Management, etc.)
- Possesses a strong desire to win ALL the customer’s business.
- Performs other related duties as assigned, in accordance with business needs and organizational goals.
- Manages the assigned territory (which is?)
- Occasional customer visits and overnight travel – estimated 25% travel
- Develops knowledge about territory and customer’s business.
- Knowledgeable of key competitors and plans & executes competitive strategies to win.
- Identifies and develops customer relationships with key influencers.
- Identifies customer business issues and works with management to address them.
- Effectively calls on all levels within the customer’s organization.
- Manages available resources and tools to maximize sales
- Knows the customer’s customer, their market and key success factors.
- Develops and executes an effective time and territory management plan
- Develops strong working relationships with local OEM sales and support teams
- Develops business in assigned territory by proactively driving and leveraging all programs, resources and tools
- Creates new ideas in addition to new business opportunities by setting meetings
- Plans and executes a sales call-out schedule for assigned existing and potential customers. Proactively pursues and develops sales relationships with key personnel and targets various segments within assigned accounts to promote account support and determine future needs for products and services. Maintains current and accurate information on each account.
- Substitutes and prices products to maximize utilization of available products.
- Holds a franchise-wide view of the business climate, competitive situation, and sales situation.
- Targets and promotes new products and new solutions to customers to maximize new business opportunities.
- Matches customer business opportunities with solutions. (Invest where customer is investing)
- Responds to customer inquiries, identify customer requirements, and convert quotes to orders.
- Logs and maintains customer activity in Salesforce (CRM).
- Follows through on customer commitments.
- Owns the customer problem to resolution
- Solve systemic problems through root-cause analysis.
- Functions as an internal customer advocate to ER.
- Provides input to management on customer requests and feedback.
- Utilizes organization’s feedback process.
- Communicates well both verbally, virtually and in writing.
- Makes effective and professional presentations
- Coordinates internal and external communication with remote sites.
- Communicates proficiently both internally and externally.
- Achievement of rental and sales goals.
- New business development.
- Timeliness of follow-up and quality of customer contact, customer notes, COM, CRM
- Utilization of sales skills taught in Company training program (ISS)
- General job performance as defined by standard company performance evaluation and requirements.
Qualifications:
- Minimum 5+ years related work experience in technical sales or marketing
- Strong familiarity with a history of product management / sales of Laptops, Tablets, Personal Computers and Audio Visual equipment
- Well organized with the ability to successfully manage concurrent selling situations
- Excellent organizational and communications skills
- High level of energy, motivation, and initiative
- Computer literate (Microsoft Office Suite applications) Salesforce?
- Must possess valid driver’s license with clean driving record
- BA degree or equivalent is required
- Minimum 5+ years related work experience in technical sales or marketing
- All positions will require, to some degree, the physical abilities described below to perform the essential functions of the job
- Work the expected hours, consistently arrive at work at the agreed time and follow Company rules and guidelines regarding breaks and meal periods. Full time is typically considered to be 40 hours per week
- Communicate effectively, both oral (in person and on the phone) and written.
- Move around and through all work areas as needed, may include climbing stairs or ladders
- Lift and/or move up to 40 pounds (test equipment, binders etc.)
- Regularly sit at the assigned workstation
- Use keyboard or equivalent equipment, to access the computer,
- Use hands to manipulate documents and general paperwork to view contents
- Read documents, reports, files etc.
- Communicate effectively using the telephone
This position will be remote and subject to 25% + travel
Total compensation range of base and commission not to exceed $150k annually dependent on experience and location. Commissions paid monthly
Electro Rent is the largest, most comprehensive test equipment services provider for market-leading customers around the world. We are focused on delivering outstanding service for customers across a broad range of industries including Aerospace/Defense, Telecommunications, Mobile/Computing, Power & Industrial, Automotive, Medical, Education, New Space, Data Products Rental and more.With 1.1 billion inventory, immediate shipping to over 100 countries, and a world-class accredited calibration and repair lab, our team of experts solve tough technical and financial challenges related to testing.
Electro Rent is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
All offers of employment are contingent upon the completion of a pre-employment background investigation that may consist of, but is not limited to, a: pre-employment drug & alcohol screen, criminal background investigation, and documentation required by the Immigration Reform & Control Act of 1986 or other applicable regulations.During the background investigation process, a record of conviction or other adverse issues will not necessarily disqualify a candidate from employment. Electro Rent will consider factors such as 1) the length of time that has passed since the offense or adverse issue; 2) age at the time of the offense or adverse issue; 3) the severity and nature of the offense or adverse issue; 4) the relationship of the offense or adverse issue to the position for which you have applied, and 5) evidence of rehabilitation.
Additionally, candidates who refuse to submit to a drug and alcohol test or who fail to show up for a drug test within the required time will no longer be considered for employment, and any offer of employment will be rescinded.