Chandler 8am-5pm Law Firm Receptionist

Spanish / English bilingual candidates preferred. This is a 100% in-office role with 8 am to 5 pm working hours.

Responsibilities:

• Efficient management of a multi-line phone system, ensuring all client calls are answered and directed appropriately
• Delivering high-quality customer service to both internal and external stakeholders
• Accurate data entry to maintain client records and other necessary documentation
• Corresponding via email with clients and team members, regarding appointments, case updates, and other related matters
• Utilizing detail-oriented skills to build and maintain relationships with clients and colleagues
• Proficiency in using Microsoft Excel, Outlook, and Word for administrative tasks and correspondence
• Organizing files and ensuring all client information is updated and easily accessible
• Scheduling appointments for attorneys, ensuring efficient use of time
• Minimum of 2 years of experience in a similar role or related field (law firm experience preferred)
• Proficiency in answering and managing a multi-line phone system
• Proven track record in providing exceptional customer service
• Experience with data entry tasks and maintaining accurate records
• Familiarity with email correspondence and ability to respond professionally
• Strong interpersonal skills, with the ability to interact effectively with clients and team members
• Proficiency with Microsoft Excel, Microsoft Outlook, and Microsoft Word
• Demonstrated capability in organizing files and maintaining a tidy workspace
• Experience scheduling appointments, coordinating schedules, and managing calendars