Senior IT Systems Engineer
Our client is currently seeking a Senior IT Systems Engineer to join their team. Full-time opportunity located in the Schenectady area! Responsibilities of the Senior IT Systems Engineer will include:-Install, configure, design, and support advanced system solutions by executing project tasks and handling support tickets.-Offer high-level technical assistance to both internal and external clients.-Provide training, consulting, or technical advice to customers and staff as needed.-Enhance customer satisfaction with products and services through meeting expectations, effective follow-up, and positive problem resolution.-Stay updated on technological advancements and practices to maintain technical expertise.-Assist with pre-sales tasks, including developing bills of materials and gathering engineering information for professional services agreements.-Contribute to the development of cloud service offerings related to Microsoft products.-Continuously improve technical knowledge through certifications and courses, with the company typically covering course materials and testing costs.-Other duties as assigned