Patient Services Coordinator- Rock Island

Our Mission is Restoring Mobility and Quality of Life!

• Cultivating a safe/ positive environment for guests that is organized and clean.
• Promptly greeting patients and their loved ones
• Strong interpersonal skills
• Excellent communication skills; Both oral and written
• Assist patients to the appropriate treatment room
• Working knowledge of standard office equipment, with the ability to use them (fax, phones, copier, etc.)
• Understanding of Medical Reimbursement and basic medical terminology (Preferred)
• Basic knowledge of bookkeeping and accounts receivable principles. (Preferred)
• Proficient in Windows-based computer applications as well as MS Office suite.
• Strong desire to learn and grow within the organization.
• Scheduling patients according to their needs and company scheduling standards.
• Coordinating with referral sources to collect necessary documentation to ensure our practitioners have the necessary information to deliver proper care to patients i.e. X-Rays, referrals, prescriptions.
• Data entry in Patient Management System, i.e. creating new patient accounts.
• Present and explain enrollment & financial responsibility documents with patients.
• Obtain signatures as evidence that we presented documents for regulatory compliance, Specifically, Supplier Standards and HIPAA Documents.
• Obtain & record copies of insurance cards and photo identification in the Patient Management System
• Receive and Input patient demographic data into Patient Management System.
• Entry (shared duty) and verification of patient enrollment documents into Patient Management System
• Notify practitioners of arrival and document location in the Patient Management System.
• Collaborate with other teams to ensure Authorizations are complete.
• Obtain and record monies due from Patients.

Physical Requirements:

• Ability to lift at least 50 pounds and work with physically handicapped individuals.

Education & Certification Requirements:

• High School Diploma or equivalent

All applicants must be eligible to work in the United States.