[ref. k19140202] Receptionist / Administrative Assistant

We are offering a short term contract employment opportunity for a Receptionist / Administrative Assistant in Boston, Massachusetts. This role is pivotal in our team, with the primary function of managing customer interactions and maintaining accurate records.

• Efficiently handle inbound customer calls and inquiries
• Ensure high-quality customer service at all times
• Accurately process customer-related paperwork and applications
• Keep accurate and up-to-date customer records
• Monitor customer accounts and take necessary actions when required
• Assist in various administrative tasks and functions as needed • Open to entry-level candidates, no prior experience required
• Proficiency in customer service is essential
• Ability to handle and direct inbound calls is necessary
• Excellent interpersonal and communication skills are required
• Basic knowledge of administrative and clerical procedures is a plus
• Computer literacy, particularly with word processing and spreadsheet software, is desirable
• Familiarity with handling office equipment including printers, fax machines, and photocopiers is beneficial
• Strong organizational skills and ability to multitask effectively
• High school diploma or equivalent is required, further education in office administration will be appreciated
• Ability to work in a fast-paced environment and adapt to diverse situations
• Detail oriented and friendly demeanor is expected
• Strong problem-solving skills and ability to think quickly under pressure.