IT Support Specialist: III (Senior)
Robert Half Columbus
We are offering a contract to permanent employment opportunity for an IT Support Specialist: III (Senior) in Columbus, Ohio. This role primarily focuses on modifying existing software/application programs and creating new ones to meet user and management needs.
The individual will work in a support role, contributing to the resolution of issues occurring in production systems and participating in both formal and informal training programs.
Responsibilities- Develop, test, integrate, and operate Robotic Process Automation (RPA) solutions using Blue Prism and other RPA technologies.
- Collaborate with onshore and offshore developers in the operation of the environment.
- Assist in the training and mentoring of other team members.
- Coordinate with internal technology teams and outside vendors to diagnose and resolve issues.
- Maintain and support servers and virtual machines running the environment.
- Participate in the definition of requirements and completion of proof of concepts.
- Stay updated with industry trends, standards, and practices applicable to the organization.
- Adhere to all team and corporate standards and guidelines.
- Work independently as well as in a team setting, demonstrating the ability to multi-task and thrive in a fast-paced environment. • Expertise in training, policy-making, and maintaining quality standards.
- Demonstrated experience in design, vendor management, and IT consulting.
- Ability to troubleshoot complex IT issues with efficiency and precision.
- Knowledge in automation and implementation of best industry practices.
- Proficiency in JavaScript and other relevant programming languages.
- Excellent communication skills, both written and verbal.
- Experience in integration of various IT systems and platforms.
- Proficiency in Microsoft Office Suites and server management.
- Proven track record of resolving IT issues in a timely manner.
- Experience with Web App development and management.
- Strong interpersonal skills to build and maintain detail-oriented relationships.
- Ability to produce deliverables on time and within specified parameters.
- Experience in collaborating with cross-functional teams and stakeholders.
- Degree in computer sciences or a related field is a must.
- Knowledge of desktop hardware and ability to diagnose and resolve related issues.
- Experience in interpreting and working with business requirement documents.
- Proven ability to diagnose IT related problems and provide effective solutions.
- Experience in developing and implementing effective IT training programs.
URSI technologiesColumbus
Title: IT Support Specialist
Client: Huntington Bank
Duration: 3-Months Contract to hire
Location: Columbus Ohio
The person needs to have experience with RPA, 1 year of experience is workable on this role.
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