[ref. w36795318] Technical Service Specialist - Philadelphia
You will also coordinate project activities with other departments and collaborate with assigned team members on a project basis.
This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of: anywhere in the US (Cleveland or Philadelphia are preferred).
What will you do as a Technical Service Specialist:
Provides technical information and expertise to key Customer accounts with focus on Contamination Control, Sterility Assurance and Validation of sterilization processes, with the objective of resolving complex pharmaceutical and biopharmaceutical industry Customer challenges.Support provided through telephone and written correspondence, generation of literature, lab analyses and direct field support.
Manages projects and coordinates and oversees technical and/or lab activities within area of specialization. Serves as liaison with R&D groups for scientific and technical support. Reports on product field trial activity.Maintains subject matter expertise by reading current published literature, attending and presenting at scientific meetings and seminars, and collaborating with technical experts.
Increases sales force effectiveness by administering global pharmaceutical and biopharmaceutical industry Customer and professional education programs. Works with global Customers and sales representatives on product applications, appropriate product usage, and providing background information and analytical support.
Contributes ideas and information for new products, processes and applications relative to the business unit.
The Experience, Skills, and Abilities Needed:
RequiredBachelor's degree in Microbiology, Science or Biomedical Engineering
Minimum five (5) five years related work experience
Current knowledge of sterilization and contamination control within pharmaceutical and biopharmaceutical industry, including regulatory requirements in area of specialization
Ability to travel up to 40-50% annually, domestic and international
PreferredMaster's degree preferred
Knowledge and experience in sterilization processes and validation, environmental contamination control, cleanroom operations, and/or aseptic pharmaceutical product manufacturing are desirableStrong project management skills including excellent verbal & written communication skills as well as presentation skills in both small and large group settings
What STERIS Offers:
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer: Base Salary + Incentive Compensation Program
Flexible Time Off + 9 Corporate Holidays Per YearExcellent Healthcare, Dental, and Vision Benefits
Healthcare and Dependent Flexible Spending Accounts
Long/Short Term Disability Coverage
401(k) with a Company Match
Parental Leave
Tuition Reimbursement Program
Additional Add-On Benefits/Discounts
Opportunities for Advancement in a Stable Long-Term Career
=== Company description
STERIS is a leading provider of infection prevention and procedural products and services, focused primarily on the critical markets of healthcare, pharmaceutical and research and medical devices. Our mission is to help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.We have 12,000 employees worldwide, with over 3,000 in Customer-facing sales and service roles. Founded as Innovative Medical Technologies in Ohio in 1985, the company was renamed STERIS in 1987. Many of the businesses that have been acquired and integrated into STERIS have much longer operating histories, notably the American Sterilizer Company founded in 1894.
The STERIS Vision is inspired by our Customers' efforts to create a healthier and safer world, and guided by our legacy of leadership and innovation; we strive to be a Great Company. To STERIS, this means we will make a difference by providing world-class product and service solutions for our Customers, safe and rewarding work for our People, and superior returns for our Shareholders.