Front Desk Coordinator

Additionally, you will be tasked with administrative duties, including organizing files and data entry.

Responsibilities:

• Serve as the first point of contact for clients, providing exceptional customer service
• Efficiently answer a multi-line phone system, directing calls as necessary
• Accurately perform data entry tasks, ensuring the integrity of our records
• Utilize Microsoft Excel, Word, and Outlook to maintain customer records and communicate with clients
• Provide concierge services, ensuring client satisfaction and enhancing their experience
• Utilize interpersonal skills to build and maintain strong relationships with clients
• Perform administrative duties as required, including organizing files and ensuring the efficient operation of the front desk
• Assist in the resolution of customer inquiries, escalating issues when necessary. • Possess strong Administrative Assistance skills with a keen eye for detail
• Proficient in Answering Multi-Line Phone System, ensuring efficient communication
• Experience in Concierge Services, providing excellent customer experience
• Exceptional Customer Service skills, with the ability to handle queries and complaints
• Proficient in Data Entry, ensuring accurate and timely input of information
• Excellent Interpersonal Skills, fostering positive relationships with both staff and patients
• Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word, for effective task management
• Demonstrated ability in Organizing Files, maintaining a well-structured and accessible filing system