Bilingual (Spanish) Personal Injury Pre-Litigation Paralegal

We are in the process of recruiting a Plaintiff's personal injury pre-litigation paralegal for our law firm client in Phoenix. The position requires in-office attendance and a candidate who is bilingual (Spanish).

Responsibilities:

• Manage personal injury files from intake through to settlement, including requesting medical records and drafting demands.
• Perform various administrative tasks to support the functioning of the team
• Respond to inbound calls and provide high-quality customer service
• Maintain accurate records of client data and disbursements
• Schedule appointments and manage calendars effectively
• Conduct data entry tasks and maintain organized digital files
• Engage in email correspondence to facilitate internal communication and client interaction
• Proficiently use Microsoft Suite tools including Excel, Outlook, PowerPoint, and Word to complete tasks
• Manage both inbound and outbound calls, ensuring clear and detail-oriented communication
• Support the team with any additional administrative tasks as required.
• Minimum of 2 years experience in personal injury managing pre-litigation files
• Proficiency in using Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook
• Experience in answering inbound and outbound calls
• Exceptional customer service skills
• Proven ability in performing data entry tasks with high accuracy
• Familiarity with handling email correspondence efficiently
• Experience in scheduling appointments and managing calendars
• Knowledge of disbursement processes and procedures
• Strong written and oral communication skills
• Ability to work independently and as part of a team
• Attention to detail and high level of accuracy
• Effective organizational and time management skills.