Community Services Coordinator

apartmentRebuilding Together Kent County, MD Inc placeChestertown calendar_month1/9/25

Position Title: Community Services Coordinator
Hours: Part Time, 20-30 hours per week
Reports to: Executive Director
Compensation: $20/hour

Scope: The Community Services Coordinator works for the Executive Director, in conjunction

with the Program Coordinator and the Chair of the Program Services Committee, to
support our neighbors and coordinate the Safe and Healthy Homes Program. This
includes application intake, initial processing and follow-up, coordinating and
tracking assignments, supporting work teams, and information/data collection and
input. The position requires working with a variety of populations including
homeowners, volunteers, and contractors as well as multiple home visits
coordinating ow of work from identification of repair projects to acknowledgment

of work completion.

Responsibilities:

Serves as the main point of contact for neighbors before, during and after

repairs are completed on their homes.

Receives and reviews applications, communicates application status to

ensure that applicants meet deadlines, and attends initial site visits to get
more in-depth information about the neighbors needs.

Coordinates the process, with the Executive Director and Program Coordinator,

to determine scope of work and type of work team required.

Facilitates and supports each work teams planning and execution of their

project along with the Program Services Committee.

Conducts volunteer outreach and supports their engagement in organizational

activities.

Accurately tracks contact information, project expenses and repair status to

support internal communication and planning in our organizational CRM -

Salesforce.

MISSION: Repairing homes, Revitalizing communities, Rebuilding lives.
Essential Skills and Abilities:

Possess good organizational skills, detail orientation, and has the ability to

work on multiple tasks with flexibility/adaptability.

Willingness and flexibility to occasionally work evenings and weekends.
Demonstrated oral communication skills.
Computer literacy, including Microsoft Office and Adobe Acrobat products.
Effective interpersonal skills, sensitivity and appropriate judgment.
Can work with many types of people from various ethnic, racial,

socio-economic backgrounds.

Understanding of general residential construction and ability to communicate

between homeowners, volunteers, committees and contractors.

Other Requirements:

Access to reliable transportation for daily commute and work-related travel.
Valid drivers license and driving record to allow use of organization-owned or
rented vehicles.
Support the organization in public and private forums and impromptu events,

as required.

Performs other duties as assigned to assist organization to achieve service

goals.

The majority of the time will be spent in neighbors homes and the office in Kent

County, but must be able to navigate an active construction site.

Contact: Genevieve Croker

gcroker@rteasternshore.org

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