Training and User Support Coordinator - TUSC001002

Duration: 12 Months

Job Description:

• The client is seeking a Training Communication and User Support Project Coordinator to develop and implement training programs for external stakeholders.
• This role involves presenting reports and newsletters, supporting users, managing queries related to software, and addressing any issues and challenges that arise.

Key Responsibilities:

• Develop and deliver training programs for users.
• Present reports and newsletters to stakeholders.
• Provide user support, handling approximately 50 queries related to applications.
• Prioritize and manage urgent user support issues.
• Assist in project execution and coordination.

Qualifications:

• Bachelor’s degree required.
• Proficiency in Microsoft Office Suite.
• Excellent communication and public speaking skills.
• Background in pharmaceuticals and clinical trials preferred.
• Ability to manage and prioritize user support effectively.