Specialist - Corporate Services
Overview:
When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn’t like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way.If you’re looking for a career where you can be part of the action as we continue to grow our iconic brand – We got you!
Facilitates and oversees Restaurant Support Center systems and processes to support employees and stakeholders conducting corporate business. Manages daily activity of vendors, vendor invoicing and company systems and processes such and OnBase, Oracle and vendor sites.Provide monthly analytical reporting and validation of process/procedures for improving facilities and controlling building operational costs.
Responsibilities:
- Facilitates execution and accuracy of System administration for RSC support systems:
- Oversee integration of users and locations for domestic and international shipping.
- Maintain user set up and aspects for shipping account.
- Oversee support for copiers, free-styles and building amenities.
- Point of contact for product service and procurement of supplies.
- Develop training/support documentation for end users and provide training as needed including maintaining Building Services Operational procedures.
- Provide monthly analytics on resource usage. Identify opportunities for cost savings, sustainability, and training.
- Accountable for Vendor Relations:
- Conduct weekly and monthly market reviews with service teams and vendors to ensure alignment, optimize performance and control cost.
- Manage vendor relationships and analyze vendor performance against SLA to improve defects.
- Partner with Vendors to understand par levels and timing of fulfilment.
- Partner with cross functional teams and executive assistants to address vendor issues.
- Liaison with Accounts Payable team on payment status, shortage research and dispute approvals.
- Bring escalated issues to Supervisor and recommend solutions.
- Invoice Management:
- Initiate and oversee provider set-up with Accounts Payables.
- Obtain proper approvals and GL coding for all incoming invoices prior to processing.
- Ensures all AP invoices are paid timely and within payment terms.
- Assists team with monthly close and associated monthly reporting.
- Mail and Shipping Supervision:
- Reconcile monthly employee mail balances and provide detail to accounting.
- Collaborate with 3^rd party mail vendors on reporting, compliance and throughput.
- Collaborate with Technology team on supplies for asset shipping both domestic and international.
- Replenish supplies for asset shipping.
- Investigate shipping, international customs and billing inquiries.
- Restaurant Support Center Support –
- Audio Visual and UC capability support (Microsoft Teams) in conference rooms.
- Monitoring Corporate Services email and acting on requests.
- Assist with larger corporate events.
- Other Duties as Assigned
Minimum Wage: USD $24.52/Hr.
Maximum Wage: USD $42.31/Hr.
Qualifications:
- Strong technical knowledge of Microsoft Office including Word, Excel, Power Point
- Strong organizational skills with a strong desire to hit deadlines
- Excellent written and oral communication, customer service, and analytical skills
- College Vocational degree or equivalent work experience
- Ability to work effectively in a team atmosphere as well as independently when needed
- Job based in-office, Monday through Friday.
“Wendy’s was built on the premise, "Quality is our Recipe®," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.
The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate’s job-related knowledge, skills, and experience, among other relevant factors.This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. * The target annual bonus for this role is 7.5% of annualized base salary, based on actual company and personal performance.
Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, www.wendysbenefits.com.*
- NOTE: Wendy’s benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy’s benefits, bonus, and other incentives. Wendy’s retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.”
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