Restaurant General Manager - David's - Maryland

Overview:

Why We Need Your Talents:

The GM’s overall leadership and partnership with the culinary and service staff is paramount to our success.

This position reports directly to the Director of Food and Beverage.

Responsibilities:

Where You'll Make an Impact:

• The GM must create a strong partnership with the culinary and FOH staff as to ensure exceptional guest service, consistent dish presentation, and exceptional food quality
• Maintains open communication with staff and fosters a team spirit
• Works closely with the servers/hostesses and culinary staff to ensure that all equipment is properly maintained, and that cleanliness exceeds expectations in both FOH and BOH
• Supervises and assists in guest service training for all Team Members
• Prioritizes guest service and provides ongoing training / ensures that all TMs understand the menu and emphasizes the need for personalized service
• Manages quality control of the service of food & alcohol
• Ensures quality assurance including timeliness of beverage/food service
• Evaluates and responds to guest trends, needs, issues, and comments
• Assists with the development of marketing strategies to drive new visitation, guest loyalty and VIP player and Host driven events
• Helps create venue awareness through social media channels
• Stays abreast of competitive trends/techniques and strives for continuous improvement
• Ensures that the outlet’s physical appearance/FFE is maintained in exceptional condition
• Ensures compliance with all regulations associated with food, alcohol and gaming
• Coordinates with the culinary team and purchasing to ensure that the outlet maintains appropriate beverage/food inventories
• Optimizes the controlling the cost of labor, food, and beverage
• Perform continuous process improvement for enhancing Asian guests’ amenities for the venue and support of gaming pit areas and retail opportunities
• Models professionalism that reflects our brand and Company values
• Other duties as assigned

Skills to Help You Succeed:

• Ability to analyze and interpret restaurant operational results.
• Ability to solve complex problems.
• Knowledge of sanitation laws and health regulations and applicable OSHA
• Must be able to obtain and maintain a valid gaming license as determined by the Maryland State Lottery and Gaming Commission and an Alcohol Beverage Control card along with any required health certifications.
• Must be certified in alcohol awareness
• Willingness to work nights, weekends, holidays and cover an irregular work schedule
• Ability to analyze and interpret operation results
• Ability to perform assigned duties under pressure
• Accuracy in completing assigned duties in a timely manner
• Knowledge of budgeting, P&L review, percentages, variances, etc.
• Other duties as assigned.

Qualifications:

Must-Haves:

• Preferred, five (5) to seven (7) years’ experience in restaurant management and supervision.
• Preferred, a four (4)-year degree in related fields or equivalent work experience.
• Must be able to obtain and maintain a valid gaming license as determined by the Maryland State Lottery and Gaming Commission for the position and an Alcohol Beverage Control card any applicable health certificates.

Physical Requirements:

• Ability to work long hours.
• Ability to stand for long periods of times without sitting or leaning.
• Ability to climb stairs multiple times daily.
• Ability to handle multi-tasking-heavy work-exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to climb, bend, stretch, twist or reach with your body and arms.
• Ability to work under variable temperatures and noise levels.

What We Offer:

• Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
• Generous retirement savings options are available.
• Free uniforms
• Free parking
• Discounted meals
• Service and Attendance bonuses
• Tuition reimbursement
• Discounts on hotels, theme parks, travel, and more!

• 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• Casino is over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed

#INDHIGH