Shift Leader

Greet very guest with a smile. Make sure shop stays clean, make treats and have fun doing it! Cleaning involves sweeping, mopping, cleaning toilet/bathroom, sanitizing counters, windows, machines, freezers, and some dishwashing as well.

As a shift leader you will be in charge of your shift and take the lead to ensure smooth operation of the store during your shift. You will also be responsible for making ice. Must be available to work 25-30 hours a week.

$14 - $16.50 based on experience.

Requirements and responsibilities include but are not limited to:

Responsibilities:

• Must be 18 years or older
• Experience is a plus
• Flexible schedule
• Enforce all policies and procedures including daily cleaning duties, proper uniforms, staff breaks, etc.
• Train all new team members, as well as mentor current team members
• Close out daily reports for all cash registers
• Clean/sanitize machines
• Track all ice on daily production sheets according to Rita's guidelines
• Opening store procedures
• Operate and maintain ice production equipment, ensuring efficient and safe operation
• Make Rita's ice products according to recipes and specifications
• Conduct quality control checks throughout the production process to ensure product integrity
• Follow HACCP (Hazard Analysis Critical Control Point) and CGMP (Current Good Manufacturing Practices) guidelines to ensure food safety
• Maintain cleanliness and sanitation standards in the production area
• Assist in inventory management, including monitoring ingredient levels and reporting any shortages or discrepancies
• Adhere to all FDA regulations regarding food processing and safety
• Perform Opening Checklist/Daily Procedures Checklist
• Inventory Management
• Greet amp; Serve Guests
• Make Rita's Treats
• Conduct Rita's four steps of Super amp; Guest Service
• Maintain a clean appearance inside and outside the store

Skills:

• ServSafe certification required (must provide within first 30 days)
• Basic math skills for recipe calculations and measurements
• Familiarity with HACCP (Hazard Analysis Critical Control Point) and CGMP (Current Good Manufacturing Practices) guidelines
• Understanding of FDA regulations related to food processing and safety
• Mechanical knowledge for operating and maintaining production equipment
• Ability to work in a fast-paced environment while maintaining attention to detail
• Excellent communication skills for collaborating with team members
• Ability to bend, squat, and lift 20-40 lbs
• Friendly and outgoing

Expected hours: No less than 25 per week

• Holidays
• Monday to Friday
• Morning shif

• Restaurant experience preferred.

License/Certification:

• ServSafe Certification (Preferred)
• If not, must get ServSafe within first 30 days