Property Administrator

This role is critical in delivering a top-notch client-focused experience and maintaining our reputation in the industry.

Responsibilities:

• Serve as the main operations point of contact for client companies, responding to requests and inquiries within agreed service level agreements.
• Organize and lead client appreciation events within the property's budget.
• Handle accounts receivable processes including rent statements, late fees, and above standard billings in compliance with lease terms.
• Conduct regular physical inspections of the properties and client spaces, documenting action items and supporting facilities and engineering staff to maintain service and maintenance programs.
• Maintain Certificate of Insurance management for all vendor partners and client companies.
• Assist with client experience programming in line with the annual property budgets.
• Facilitate accounts payable processes, ensuring all invoices are processed promptly to avoid any disruptions or damage to reputation.
• Work closely with the Property Manager to review collections weekly or as needed to ensure timely receipt of all amounts due.
• Use CRM and Management Systems to maintain accurate customer credit records and process customer credit applications efficiently.
• Assist in the preparation of the annual property operating budgets, monthly financial statements, quarterly reforecast, variance reporting and CAM billings. • Candidates should have at least a High School Diploma or equivalent.
• Prior experience in a similar role as a Property Administrator is necessary.
• Proficiency in using Customer Relationship Management (CRM) software is required.
• Demonstrated ability to operate Management Systems effectively is needed.
• Excellent communication skills, both written and oral, are essential.
• Candidates should be highly organized with the ability to handle multiple tasks.
• Strong problem-solving abilities are required.
• Familiarity with property laws and regulations is preferred.
• Ability to work independently and as part of a team is necessary.
• Candidates should have a keen eye for detail and accuracy.
• Demonstrated ability to manage time effectively and meet deadlines is required.
• Proficiency in Microsoft Office Suite, particularly Excel and Word, is necessary.
• Strong customer service skills are essential.
• Candidates should be open to continuous learning and training.