Retail Store Specialist - Part Time

apartmentOcean State Job Lot - OSJL Corporate placeWest Warwick calendar_month 

Ocean State Job Lot is opening a new store in the former Christmas Tree Shop located at 300 Quaker Lane in Warwick.

**Company Overview:**

Ocean State Job Lot (OSJL and Company) is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. At OSJL, we are committed to providing exceptional value to our customers while championing positive change in our communities and inspiring a more responsible model for retail.

**Job Description:**

The Store Specialist role at OSJL plays a key role in creating a positive and engaging customer experience. This role handles customer service, processes complex point-of-sale transactions, and ensures the smooth operation and merchandising of assigned areas - all while adhering to Company policies and merchandising guidelines.

The role also provides oversight of assigned associates and activities.

**Key Responsibilities:**
  • Build lasting relationships by providing exceptional customer service through the T.R.E.A.T. model, fostering a welcoming environment.
  • Assist customers with inquiries, locate items, complete purchases, handle transactions accurately, and perform advanced point-of-sale functions.
  • Promote Company-wide customer initiatives (donations, loyalty programs, promotions).
  • Maintain visually appealing displays, restock assigned areas, and merchandise new items according to Company guidelines.
  • Train and coordinate assigned associates, manage breaks according to policy and regulations.
  • Communicate issues and improvement opportunities to store leadership.
  • Maintain a safe and organized environment for customers and associates through proactive maintenance and cleaning.
  • Handle daily damages and returns according to established procedures.
**Qualifications:**
  • Prior retail merchandising, customer service and/or cashier experience in other retail environments is preferred.
  • Basic math and reading skills, legible handwriting, and good verbal and written communication skills are required.
  • Full-time associates in this role must have availability to work as needed by the business including nights and weekends.
  • Must be 18 years of age or older.
**Work Environment:**
  • Work primarily in a climate controlled environment with minimal safety/health hazard potential. This position requires extended periods of moving, remaining stationary, ascending, descending, and/or positioning oneself to complete various tasks throughout the shift.
  • Responsible for physical activities including using hand tools, ascending or descending a ladder, moving, reaching, and lifting on a frequent basis: should be able to lift 35 lbs on a regular basis.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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