Administrative Assistant
Overview:
Mad City Windows and Baths, a company backed by Renuity, is hiring an Administrative Assistant to join our team in Call Center in Madison, WI! The Administrative Assistant will assist with daily office management and administrative call center functions.
If you are dedicated, hardworking and you are looking for a career opportunity where you can grow and be developed, don't wait! You don't want to miss out on this opportunity to join one of the fastest growing remodeling companies in the United States!
We Offer:
- Competitive base pay
- Full Time benefits, PTO, 401K
- Work with a team of talented, professional, and fun individuals who enjoy what they do
- Represent high quality products with the leading professionals in the industry
What You Will Do:
- Assign customer appointments to sales advisors via Lead Perfection based on schedule, location, and slugging
- Assist with planning and set up of call center activities aimed to ensure positive morale
- Calculate monthly bonuses for Installers
- Manage gift card distribution for customer reviews
- Other administrative tasks as needed
What You Will Bring:
- Excellent attention to detail
- Proficient knowledge of Lead Perfection is preferred
- Excellent computer skills including advanced knowledge of MS Office
- Ability to prioritize to meet deadlines
- Strong planning and organizational skills
- Works well independently, with the HRC team, and across the organization
- Ability to multi-task and prioritize consistently to meet deadlines
- Effective corporate communication skills
- Fluent in Microsoft Office 365
Who we are:
- Community-Centric: We're deeply integrated into the communities we serve. Understanding the unique challenges of the Midwestern climate, we excel in bringing our customers' visions to life with superior results.
- Recognition and Pride: Our title as Wisconsin's #1 remodeler for several years and the Angie’s List “Super Service Award” in 2020 underscore our commitment to excellence and community trust.
- Fun, Collaborative, and Results-Driven: Our dynamic and engaging work environment is grounded in fun and collaboration. We believe in delivering exceptional results through teamwork and a shared vision.
- Passionate and Dedicated: Each of us represents Mad City. Our team is known for its passion, motivation, and loyalty, dedicated to exceeding our customers' expectations and building lasting relationships.
We can't wait for you to join us!
Mad City Windows and Baths provides the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.