Culinary Operations Supervisor - Lincoln
Summary:
Culinary Operations Supervisor
SUMMARY DESCRIPTION:The Culinary Operations Supervisor is responsible for the distribution of the workload necessary to provide guests with the highest quality food product possible as well as to maintain the cleanliness, sanitation, and productivity of culinary operations.
ESSENTIAL JOB FUNCTIONS/DUTIES: Essential duties and tasks that must be performed with or without reasonable accommodation.- Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC.
- Ensures proper training of all culinary staff.
- Manages work schedules for appropriate staffing levels and ensures compliance with required training and certifications, work cards.
- Provides feedback, guidance, training and coaching and manages performance of assigned teams.
- Responsible developing menu items and recipes and for creating production guides.
- Collaborates with front and back of house F&B management to promote food and work safety as well as internal service satisfaction.
- Complies with all department and company rules, regulations, policies, procedures, internal controls and government rules and regulations. Performs all duties in a safe and careful manner. Attends periodic meetings and training sessions. Performs periodic safety training.
- Oversees events / group set-up and breakdown. Assigns duties as needed.
- Attends periodic meetings and training sessions.
- Complies with all department and company rules, regulations, policies, procedures, internal controls and government rules and regulations.
- Promotes positive public and employee relations.
- Presents oneself in a professional manner and has a neat and clean appearance at all times.
- Performs other duties as assigned.
JOB SPECIFICATIONS:
- Must be 19 years or older.
- Associate degree in related field; or equivalent work experience.
- Eight (8) years of Culinary Management experience in large, multi-outlet, Casino/Hotel; Five (5) years in a supervisory capacity required.
- Thorough knowledge of food and beverage planning and production procedures.
- Demonstrates commitment to guest service excellence and ethical conduct.
CORE COMPETENCIES:
- Guest Focus
- Initiative
- Teamwork Orientation
- Communication Proficiency
- Ethical Conduct
- Problem Solving/Analysis
- Decision Making
- Flexibility
- Stress Management/Composure
TRAVEL REQUIREMENTS: Travel is not required for this position
WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.
CERTIFICATION REQUIREMENTS:Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No
Gaming License Required? Ability to secure and maintain NE Gaming License.
Other Certifications? Food Handler, ServSafe Certification, TIPS Alcohol Certification and others as required.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.
PHYSICAL REQUIREMENTS ASSESSMENTRating Scale
0 – Not Applicable to This Position
1 – Normal: Conditions Similar to Everyday Life
2 – Above Average: Beyond Normal Levels
3 – Extreme: Extraordinary Levels
Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.
WORK ENVIRONMENT: 2 Accessibility of all worksites required for the position
1 Exposure to weather and temperature extremes1 Exposure to darkness
2 Exposure to cramped spaces
3 Exposure to loud noises
1 Exposure to chemicals and fumes
1 Exposure to dust
1 Exposure to heights
2 Exposure to work safety hazards
1 Exposure to secondhand smoke
2 Amount of overtime/extended work hours required
PHYSICAL EFFORT:2 Physical mobility: movement from place to place on the job, considering distance and speed
2 Physical agility: ability to maneuver body while in place
2 Ability to lift up to 50 lbs.2 Physical strength to handle routine office materials and tools
3 Dexterity of hands and fingers
2 Dexterity of feet
2 Physical balance: ability to maintain balance and physical control
2 Coordination: including eye/hand, hand/foot, etc.
2 Endurance: prolonged physical activity with limited opportunity to rest
MENTAL EFFORT:2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks
2 Memory, considering the amount and type of information2 Complexity of decision making
2 Time pressure of decision making
2 Analytical thinking
2 Conceptual thinking
2 Ability to compute basic math calculations
COMMUNICATION: 2 Ability to see
2 Ability to distinguish colors2 Verbal communication
2 Written communication
2 Non-verbal communication
SENSORY ABILITIES: 2 Ability to see
2 Ability to distinguish colors2 Ability to hear
2 Ability to smell
2 Ability to taste
2 Sense of touch