Administrative Assistant

Bilingual Spanish is a must.

Responsibilities:

• Handle office tasks efficiently, ensuring smooth daily operations
• Assist in managing inbound calls and email correspondence, maintaining a professional and courteous demeanor
• Guide and assist visitors in a polite and professional manner, ensuring a positive experience
• Direct visitors to the appropriate person or department as needed
• Utilize Spanish language skills to provide translation services when necessary
• Actively maintain accurate customer credit records and process customer credit applications
• Monitor customer accounts and take appropriate action when required.
• Proven experience in an administrative role within a non-profit organization
• Proficiency in handling inbound calls and managing email correspondence
• Ability to direct and assist visitors in a professional and courteous manner
• Strong Spanish language skills for translation and communication purposes
• Excellent organizational and multitasking abilities
• Strong interpersonal and communication skills
• Proficiency in using office software like MS Office Suite
• Ability to work independently and prioritize tasks
• High level of discretion and judgment to handle confidential information
• Flexibility and adaptability in a dynamic work environment
• Commitment to the mission and values of the non-profit sector.