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GMH Communities, Headquartered in Philadelphia, PA, is a dynamic real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States. Our student living sector provides our residents with leading-edge amenities, community spaces, and apartments to maximize their college experience.

Job Description: The Operations Specialist is responsible for day to day operations, overseeing training and development of property staff, and various management projects of student housing properties. This position will play a key role in providing operational training, development, and guidance to onsite staff.

Essential Job Functions:

• Provide supervision, guidance, and leadership to onsite property team while participating in daily operations on assignment
• Build and develop a team of highly motivated, skilled and productive professionals to drive company operational goals on any long term assignment
• Ensure staff receives on-going training. Conduct weekly staff meetings when on assignment in a Supervisory role
• Conduct market research and analysis to assess current financials and performance of property
• Assist with leasing and occupancy initiatives and development and implementation of marketing plans and overall marketing strategy
• Collaborate with corporate team, management, marketing and leasing to ensure successful onsite operations
• Communicate changes in procedures and policies to staff and follow up to ensure adherence as necessary
• Responsible for filling in for absent General Manager’s as needed
• Deliver the highest possible level of resident satisfaction and retention
• Other projects as assigned

Job Requirements/Qualifications:

• Bachelor’s Degree preferred or 4 years’ experience in student housing/multi-family housing industry; or equivalent combination of education and experience
• Proven proficiency in all areas of property management operations
• Strong financial, organizational, analytical, and decision making skills
• Strong organizational, interpersonal, leadership and verbal skills
• A passion to serve residents, parents, vendors, and colleagues
• Extensive travel will be required

Benefits:

• Health, Dental, and Vision Insurance
• 401(k) Match
• Company Laptop
• Cell Phone Allowance
• Travel Reimbursement

This job description does not list all the duties of the job. Incumbents may be asked by their supervisor or managers to perform other duties. Incumbents will be evaluated in part based upon their performance of the tasks listed in this job description.

Minorities, Females, Veterans, individuals with disabilities and all members of the LGBTQ community are encouraged to apply

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