Front Office Coordinator

If you enjoy working in a fast-paced environment and have a passion for excellent customer service, this role is perfect for you!

Key Responsibilities:

• Manage all front office activities, including patient scheduling, check-ins/check-outs, and appointment confirmations.
• Supervise and train front office staff to ensure consistent and professional service delivery.
• Handle patient inquiries and resolve any issues with empathy and professionalism.
• Maintain billing records and assist with filing insurance claims when necessary.
• Oversee office inventory, ensuring supplies are ordered and stocked efficiently.
• Prepare reports for management based on scheduling, billing, and patient statistics.
• Collaborate with therapists and other departments to ensure smooth daily operation of the clinic.
• 2+ years of experience in managing front office or administrative operations, preferably in healthcare or therapy settings.
• Strong communication and leadership skills.
• Proficiency in practice management software and Microsoft Office Suite.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• High school diploma or equivalent required; associate or bachelor’s degree preferred.