Bilingual Spanish Medical Receptionist

Job Summary:

This role requires exceptional organizational skills, a friendly and helpful demeanor, and the ability to efficiently manage tasks in a fast-paced healthcare environment. Proficiency in healthcare systems such as EPIC or other electronic medical records (EMR) platforms is a plus.

Key Responsibilities:

• Greet patients warmly and professionally upon arrival, ensuring a positive first impression of the practice.
• Effectively communicate scheduling, registration, and additional patient service needs in both English and Spanish.
• Manage patient check-in and check-out processes, including verifying insurance information and collecting co-pays.
• Schedule patient appointments and coordinate referrals using EMR/EPIC or scheduling systems.
• Answer and route incoming calls, respond to voicemails promptly, and assist with patient inquiries in both languages.
• Accurately input patient data into electronic medical records while ensuring compliance with HIPAA and other healthcare regulations.
• Maintain a clean, organized, and welcoming reception area.
• Collaborate with other members of the healthcare team to ensure an efficient patient workflow.

Job Title: Bilingual Spanish Medical Receptionist

Job Summary:

This role requires exceptional organizational skills, a friendly and helpful demeanor, and the ability to efficiently manage tasks in a fast-paced healthcare environment. Proficiency in healthcare systems such as EPIC or other electronic medical records (EMR) platforms is a plus.

Key Responsibilities:

• Greet patients warmly and professionally upon arrival, ensuring a positive first impression of the practice.
• Effectively communicate scheduling, registration, and additional patient service needs in both English and Spanish.
• Manage patient check-in and check-out processes, including verifying insurance information and collecting co-pays.
• Schedule patient appointments and coordinate referrals using EMR/EPIC or scheduling systems.
• Answer and route incoming calls, respond to voicemails promptly, and assist with patient inquiries in both languages.
• Accurately input patient data into electronic medical records while ensuring compliance with HIPAA and other healthcare regulations.
• Maintain a clean, organized, and welcoming reception area.
• Collaborate with other members of the healthcare team to ensure an efficient patient workflow.

Qualifications:

• High school diploma or equivalent; additional training in medical administration is preferred.
• Fluent in both English and Spanish (oral and written).
• Prior medical receptionist or office administration experience in a healthcare setting is highly preferred.
• Knowledge of electronic medical records systems (e.g., EPIC, Cerner, or other EMRs) is advantageous.
• Understanding of medical terminology and HIPAA compliance regulations.
• Exceptional customer service and interpersonal skills, with a focus on patient care.
• Strong multitasking and organizational abilities, with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office software.

Preferred Skills:

• Familiarity with insurance verification and authorizations.
• Experience working in diverse communities or multicultural healthcare settings.
• Ability to prioritize tasks effectively in a fast-paced environment.