Operations Supervisor

Description:

• Provide and document direct supervision for designated staff as per VIP Community Services policies. Prepare written annual evaluations, including the development of annual goals, on staff under his/her supervision.
• In collaboration with the Program Director, responsible for all personnel actions, including recruitment, hiring, promotion, disciplinary action and separation of program staff.
• Act as consumer advocate, assuring that all consumers' rights are respected and that all grievances and complaints are addressed in a timely and equitable manner in accordance with all applicable laws and regulations.
• In collaboration with the Facilities, Transportation & Security (FTS) department, monitors the interior and exterior maintenance of the facility, directing resources according to need.
• Works directly with the Purchasing Department and the designated food vendor to ensure food services function in timely and nutritious manner.
• Responsible for ensuring compliance with all HRA attendance requirements.
• Perform as bursar, including distributing PNA, maintaining petty cash and MetroCard accounts in accordance with program policies and regulatory standards.
• Maintain inventory, order and distribute all consumer supplies.
• Maintain updated consumer database, bed sheets, and room assignments.
• Ensure that all therapeutic activities are properly facilitated and begin and end in a timely fashion.
• Take a leadership role in crisis intervention and provide close observation and supervision of residents in crisis.
• Ensure adherence to the Client Screening policy & procedure and toxicology protocols.
• Attend all appropriate trainings, meetings and case conferences as determined by the Program Director.
• Conduct and document required fire and evacuation drills.
• Provide and implements formal orientation plan to newly hired directly subordinate staff.
• Assure all directly subordinate staff members are adequately trained.
• Prepare all proposals and reports as needed.
• Prepare written annual evaluations on staff under his/her supervision.
• Lead quality management activities in collaboration with Program Director.
• Represent VIP Community Services at community and public forums.
• Provide on-call availability as assigned.
• Other relevant duties as assigned by Program Director.

Requirements:

• High School Diploma/G.E.D. required and two (2) years of experience working within a human service setting required.
• One (1) year of experience delivering supervision preferred
• CASAC/CASAC-T preferred.
• Experience in building management including fire alarm, HVAC, plumbing and electrical systems preferred.
• Experience in residential facilities management including food services preferred.
• Ability to interact effectively with all populations served.
• Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Record and Outlook programs)
• Ability to speak, read and write the English language.
• Must be able to work a flexible schedule including evenings and weekends
• This position will require availability as needed including on call responsibilities

PM20

Compensation details: 65000-70000 Yearly Salary

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