IT Support Specialist - Medical Systems - NYCTHERP - East Northport - ref. d51741319
NavitsPartners East Northport
IT Support Specialist - Medical Systems
Job Summary:
Deliver comprehensive IT support for healthcare systems, ensuring minimal disruption to operations. Engage with stakeholders to resolve technical issues and maintain high service quality under SLA guidelines.
Responsibilities:
- Address support tickets with urgency, following escalation protocols as needed.
- Record detailed notes for all interactions and problem-solving steps.
- Provide exceptional customer service to users at all levels.
- Troubleshoot technical issues with hospital and imaging systems, including PACS and EPIC.
Qualifications:
- Experience in a clinical or hospital IT environment preferred.
- Hands-on experience with IIS, HIS, PACS, or similar systems required.
- Typing speed of at least 40 words per minute.
Previous service desk experience is essential.
NavitsPartnersWantagh, 16 mi from East Northport
IT Support Specialist - Medical Systems
Job Summary:
Deliver comprehensive IT support for healthcare systems, ensuring minimal disruption to operations. Engage with stakeholders to resolve technical issues and maintain high service quality under...
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