Staffing Scheduler - Part Time Evening

Overview:

Responsible for accurate record keeping regarding hours worked, call-ins, absences, etc. and bringing concerns to the attention of the Staffing Manager and Home Care Manager.

Responsibilities:

Job duties specific to this position:

• Schedules Geriatric Care Givers and Home Care LPNs to meet the needs of PACE participants as determined by the care plan/orders.
• Daily evaluates and adjusts staffing to ensure appropriate participant care as outlined in each individual’s care plan/orders.
• Works to cover all call-offs of Geriatric Care Givers and Home Care LPNs in a timely manner and reports issues to Staffing Manager.
• Carefully processes all changes in services for participants as ordered by the PACE Team, and ensures aide and nursing visits are scheduled accordingly.
• Communicates accurately with nurses, Geriatric Care Givers/Contract Agencies, Home Care Managers and PACE administration to cover open shifts.
• Answers phone promptly and exhibits telephone courtesy for a high volume of calls. Greets callers positively and with proper identification.
• Tracks all calls coming in to the department via call log.
• Communicates professionally and appropriately with all contacts.
• Communicates extensively with aides, participants and their families, Staffing Manager, Director of Patient Services, Day Center Supervisor, Home Care Manager, and the Home Care Agency to achieve appropriate staffing.
• Reports problems/issues i.e., union grievances, staff complaints/issues, interdepartmental staffing issues, participant/family complaints/issues to appropriate person and assists in resolution as appropriate.
• Effectively uses and assists in development and improvement of computerized staffing program.
• Prepares four-week schedules for Geriatric Care Givers and Home Care LPNs.
• Prints and mails participant schedules as determined by living situation weekly.
• Prints aide schedules to all shared aide buildings weekly.
• Print staffing level report twice a day and as needed to all shared aide buildings and day centers.
• Exercises sound judgment based upon acquired knowledge, participant need and program service scope. Has access to participant records and reports where maintaining confidentiality is essential. Must possess ability to self-direct daily routines in support of program objectives; work cooperatively with others, communicate effectively, and possess physical and emotional ability to perform work assigned. Must demonstrate flexibility, creativity, and responsiveness in meeting individual and program goals.
• Cooperates with leadership staff in implementing planned changes and activities to improve participant care or overall functioning of the PACE program as it relates to staffing.
• Responsible for communication of updates, schedules, and policies and procedure affecting aides and nurses via written, verbal, or electronic communication.
• Adapts to changes in job responsibilities in a professional manner.
• Participates in problem solving and makes recommendations and suggestions for positive procedure changes.
• Adheres to rules in the union contract regarding hours worked by staff, overtime, mandation processes and all staffing tasks
• Responds to and handles situations appropriately, following the appropriate chain of command.
• Recognizes and respond to emergent situations efficiently and effectively by managing self, participants, staff, and other appropriately.
• Works closely with Home Care Managers to schedule new employees independently only after receiving notification that appropriate paperwork and competencies have been completed.
• Maintains management of information to include staff and participant confidentiality issues.
• Maintain patience and a cooperative attitude regardless of the situation presented.
• Attends staff and in-service meetings as required; participates in QI task forces and activities as requested.

Qualifications:

• High School diploma or GED required
• ASA degree or LPN license preferred
• 2 years experience with scheduling staff preferred.
• Excellent communication skills. Ability to communicate clearly in person, in writing, or by computer.
• Excellent organization skills.
• Proficient in MS Office applications and able to learn new software rapidly.
• Ability to use standard office set-up including computers, copy machines, printers, etc.

• Walking 10%
• Standing 10%
• Sitting/computer 70%
• Lifting: 10%, up to 50 lbs.

Benefits/Compensation:

• Pay Range $21.66 - $22.16 / hour
• Excellent medical, dental, prescription and vision insurance
• Disability coverage
• Tuition Reimbursement Program
• 401(k) Retirement/Pension Plans
• Discounted Gym Membership
• Free Loretto Health Clinic Visits
• Paid Time-Off Accrual
• Fun events for employees
• Convenient locations with free parking
• Employee Coaches - to help you achieve life goals
• Diaper Assistance Program
• Opportunity for career growth and movement within 19 sites!