[ref. j39418222] Quality Manager - Medical Devices
This position reports into Corporate Director, Quality Operations with dotted line reporting to the Plant Manager.
THE ROLE Drive Plant Performance in Quality, Delivery, Cost and Customer Service Drive 'quality is a service' thinking and partner with Plant Management Team and other key stakeholders to improve quality, delivery, cost, and consumer service metrics for the plant.Lead and manage Quality Function at the site. Build, lead and manage a high performing team of subject matter experts and supporting resources to deliver functional and business objectives. Interface with customers for various customer requests, projects, issues, and audits.
Represent site to customers and external authorities for various audits as well as related quality and regulatory topics.
Manage and improve Key Corporate and Site QMS Processes Coordinate with Corporate Quality and Plant Management to manage and improve quality procedures/processes for better 'operational quality' on the plant floor
Provide Quality Control, Metrology, Quality Engineering and Validation support to Operations, Engineering and Quality Teams Support day to day operation projects, troubleshooting and continuous improvement Stand-up, operate and maintain necessary Quality Control and metrology labs.Develop and conduct DOE's, statistical analysis, capability studies etc. for qualifications, troubleshooting or process improvements. Develop and execute on qualifications protocols
Execute Audit and Compliance Program Collaborate with Corporate Quality for continuous improvements to the Audit & Compliance Program. Own ongoing execution of the Audit & Compliance program to improve compliance with the procedures and standards, successful completion of the audits and ensure audit readiness at all times
Promote a culture of Quality Awareness and Employee Engagement in the QMS Train, coach, motivate and develop plant teams in the areas of Quality Improvement, Quality Policy, Measurement and Analysis, Quality Metrics, Customer Satisfaction (NPS) and Quality Systems/ISO requirements.Develop Quality department performance goals and objectives. Own Organization Planning and other HR processes for the site Quality organization. Develop communication and training plans for Quality Awareness and Engagement.