Applications Engineer I
They provide strategic guidance to the product development teams within the organization on future product development.
Essential Duties and Responsibilities:To perform this job successfully, individual must be able to perform each of the primary duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:-
Presents technology to prospective customers during visits, phone conversations and online meetings.-Seeks to understand customer requirements (process capability, performance, cost of ownership, etc.) as thoroughly as possible.-Develops equipment configurations with the customer and the sales management team.-Validates technical equipment performance specifications (acceptance criteria) with customers.-Analyzes the scope of work for process demonstrations and contract services.-Conducts equipment and process demonstrations with process engineer.-Attends trade shows and technical conferences.-Creates technical reports and authors technical papers.-Researches, collects, and reports information on the ability and capacity of company products and competing equipment.-Provides technical application support to customers (remotely and onsite), sales and service staff.-Aids in the design and development of equipment and systems, and redesign of existing systems to fulfill the needs of customers.-Responsibilities also include providing equipment functionality and capability reports to the Sales team and acting as technical liaison to the Sales team.-Develop understanding of product line.-Must be able to travel domestically and internationally overnight, as needed, up to 50% of the time.
Must possess a valid passport.-This position requires the use of hired vehicles on company business. Individuals must be physically capable of operating vehicles safely, possess a valid driver's license and have acceptable driving privileges.-Other duties, as assigned.
Additional Duties and Responsibilities:-Makes necessary engineering calculations to support product selection/recommendation.-Assumes the primary technical relationship with the customer.-Identifies customer requirements by establishing personal rapport with potential and current clients.-Promotes products and provides appropriate technical solutions to customers to help solve their design challenges.-Acts as a technical bridge between the customer and factory to help solve complex technical problems or develop competitive, high-performance working proposals for customers.-Supports the customer's technical seminars and distributor training sessions.