Entry Level Customer Service Specialist
Murad Baltimore
Job Responsibilities:
As an Entry Level Customer Service Specialist, you'll be a critical bridge between our company and our valued clients. Your responsibilities will encompass:
Providing prompt and outstanding customer service to clientsAssisting clients with inquiries, requests, and concerns across various communication channels
Collaborating with cross-functional teams to ensure client satisfaction
Gaining an understanding of our marketing strategies, services, and industry trends
Getting hands-on exposure to marketing campaign planning and execution
Contributing to the maintenance of accurate client records and documentation
Identifying opportunities to enhance and improve customer service processes
Skills and Qualities:
We're seeking individuals who embody the following skills and qualities:
Excellent written and verbal communication skillsA customer-centric mindset with a dedication to delivering exceptional service
Problem-solving capabilities and a proactive approach to challenges
A foundational understanding of marketing concepts and strategies
Ability to work collaboratively in a team-oriented environment
Attention to detail coupled with strong organizational skills
Adaptability and an eagerness to learn and grow
Proficiency in using common office software and communication tools
Why Join Us:
Comprehensive training in customer service and exposure to marketing practicesEngage with diverse marketing campaigns and strategies
Benefit from mentorship provided by experienced marketing professionals
Access opportunities to expand your skill set within a dynamic marketing company
Avail room for advancement and exciting career growth prospects
Enjoy a competitive compensation package
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