Customer Service Representative in the office
WHIZZ New York Full-time
Customer Service Representative
Position: Customer Service RepresentativeLocation: On site, NY
Are you ready to embark on a rewarding career with Whizz, a trailblazer in cutting-edge transportation solutions for delivery riders? We are currently seeking enthusiastic Customer Service Representatives to join our dynamic team. Your dedication will not only be rewarded with a competitive salary ranging from $17 to $20 per hour, but you'll also have the chance to earn performance-based quarterly bonuses.At Whizz, we value your commitment and offer a clear career path, with opportunities for salary growth and leadership roles. Take the leap and become a part of our success story!
Why Choose Whizz:
Competitive Salary: Earn between $17 - $20 per hour, based on your skills and experience.Quarterly Bonuses: Be recognized and rewarded for your exceptional contributions every quarter.
Salary Growth Potential: Show your commitment and watch your salary grow.
Leadership Opportunities: Ambitious CSRs can step into a Team Lead role after just 6 months.
Responsibilities:
- Advise current and prospective customers.
- Communicate effectively with customers in person.
- Explain bike features and functions to customers.
- Assist customers in choosing a bicycle model, battery type, accessories and services.
- Manage customer onboarding and payments.
- Maintain document flow related to sales transactions.
- Working with current clients, including inspecting bikes and issuing fines.
- Managing client accounts and requests in the ERP system, specialized automation tools (such as chatbots), and other software and applications used by the company.
- Prepare and submit necessary reports related to sales, inventory, and store operations.
- Adhere to the organization of the store to maintain a welcoming environment.
- Track inventory levels and ensure accurate stock levels.
- Coordinate stock transfer and fulfillment as needed.
- Assist with store opening and store closing duties, as required.
- Perform general office and administrative tasks.
- Perform other duties as assigned by the direct supervisor to support store operations and ensure smooth workflow.
- Be flexible and available to work shifts across Monday through Sunday, as scheduled.
- Exceptional written and verbal communication skills.
- Ability to build rapport and effectively engage with diverse personalities.
- Proficiency in Microsoft Office and Google Sheets, with a strong command of productivity tools.
- Outstanding multitasking capabilities, ensuring efficiency in a dynamic environment.
- Flexibility and availability to work on both weekdays and weekends.
Benefits
Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays.Training Provided: We believe in empowering you to reach new heights.
Commute on Us: Make your daily journey smoother and cost-effective.
401(k) Retirement Plan: Invest in your future.
Performance-Based Bonuses: Enjoy additional bonuses tied to your outstanding performance.
Flexible 8-hour Shifts: Balance work and life seamlessly.
Competitive Salary: $17 - $20 per hour.
WHIZZNew York
Customer Service Representative
Position: Customer Service Representative
Location: On site, NY
Are you ready to embark on a rewarding career with Whizz, a trailblazer in cutting-edge transportation solutions for delivery riders? We are currently...
Robert HalfParsippany, 24 mi from New York
We are seeking a motivated and detail-oriented Customer Service Representative to join our dynamic team. This role offers an excellent opportunity for individuals looking to begin or further develop their career in customer service within...
The Contractor ConsultantsJersey City, 2 mi from New York
route management, ensuring customers get the best products and service. If you have experience in truck and van upfitting or related industries, we want you on our team!
Who We Are
As a family-owned business, Industrial Ladder Supply Co. prides itself...