Sales Support Coordinator III US Contract

apartmentZenex Partners placeSeattle calendar_month 

Sales Support Coordinator III (US - Contract)

Location:- Seattle WA

Duration :- 12 Months

Responsibilities of Sales Support Coordinator
  • Manage a backlog of incoming operations tasks, prioritize tasks, and ensure timely completion.
  • Ensure delivery of all essential operational items for online partnerships such as coupons, partner onboarding & approvals, transaction queries, and more
  • Investigate root cause and impact for technical outages, escalate to engineering teams for resolution, and communicate update and result with stakeholders
  • Collaborate with business operation and account management team to maintain and implement global operational processes
  • Provide training and support to the team to ensure they are equipped to carry out their roles effectively.
  • Manage all aspects of partner onboarding, campaign setup and launch
  • Participate in projects and initiatives aimed at improving operational performance and enhancing customer satisfaction
  • Adapt to business and partnership needs
  • Develop and maintain strong relationships with partners, stakeholders, and other teams within the company
Requirements for Sales Support Coordinator
  • Advanced knowledge of Excel for data analysis and reporting.
  • 3-6 years of B2B marketing experience with a track record of delivering high-quality results.
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