Administrative Assistant in Customer Service - ref. s42816903

We are offering a long term contract employment opportunity for an Administrative Assistant in Customer Service in the Manufacturing industry, based in Virginia Beach, Virginia. This role entails a variety of responsibilities primarily centered around customer service and administrative tasks.

Responsibilities:

• Accurately and efficiently inputting customer orders and quotes into our system.
• Keeping a close eye on late purchase orders and taking necessary actions.
• Verifying and confirming purchase orders and inventory levels.
• Ensuring all necessary documents are electronically filed and up-to-date.
• Stepping up to provide support for phone call handling as and when required.
• Acquiring the necessary skills and knowledge for backup responsibilities within the Customer Service Representative (CSR) team.
• Utilizing skills in Administrative Assistance, Customer Service, and SAP to maintain customer satisfaction and streamline processes. • A minimum of 2 years of experience in an administrative role within a manufacturing setting
• Proven experience in providing excellent customer service
• Demonstrable skills in Administrative Assistance
• Proficiency in using SAP software for business operations
• Strong interpersonal and communication skills
• Ability to multitask and prioritize work according to urgency
• Excellent organizational skills with attention to detail
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite, particularly Excel and Word
• Willingness to learn new tools and adapt to changes in procedures
• High school diploma or equivalent; higher degree in a relevant discipline will be appreciated.