Smartsheet Business Analyst

You will work closely with the commercial team to enhance efficiency and ensure smooth project execution.

Key Responsibilities:

• Custom Smartsheet Solutions: Design and implement Smartsheet workflows tailored to the needs of our commercial team. Customize features to improve efficiency and integrate with SharePoint for document management.
• Business Requirements Gathering: Collaborate with stakeholders to understand and document their needs. Translate these needs into effective Smartsheet workflows and ensure alignment with project goals.
• Data Integration: Work with commercial and IT teams to map and integrate necessary data sources into Smartsheet, ensuring accuracy and completeness.
• Documentation: Create and maintain Business Requirements Documents (BRD) and workflow documentation. Develop training materials and support user onboarding.
• Training & Support: Train end-users on Smartsheet features and functionalities. Provide ongoing support and address any system-related issues.
• Project Management: Oversee project deliverables from a business perspective, ensuring Smartsheet solutions are implemented on time and meet project objectives.
• Collaboration: Act as a liaison between business units and IT. Facilitate communication to ensure that business needs are met and any issues are resolved.
• Process Improvement: Identify and recommend enhancements to Smartsheet workflows and processes to drive continuous improvement.

Qualifications:

• Experience: Previous experience as a Business Analyst with a focus on Smartsheet. Experience with SharePoint integration is a plus.
• Skills:
• Proficiency in Smartsheet, including customization and workflow design.
• Strong analytical skills for gathering and interpreting business requirements.
• Excellent communication skills for collaborating with both business and IT teams.
• Ability to map and integrate data sources into workflow systems.
• Experience in creating and maintaining detailed documentation.
• Education: Bachelor’s degree in Business Administration, Information Technology, or a related field. Relevant certifications in business analysis or project management are a plus.