Project Support Specialist, Cooper Lighting Solutions
Job Description
About Signify
Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
Join us, and together, well transform our industry, making a lasting difference for brighter lives and a better world. You light the way.
More about the role
This is an exciting job opportunity for you to light the way as aProject Support Specialist
onsite in
Aurora, Colorado, with Cooper Lighting Solutions, a business unit of Signify, the world leader in lighting.
Partner with customers and field sales to address and resolve customer inquiries (email, phone, etc.) in a timely and accurate manner. Act as a liaison between the customer and operations.
Support potential and awarded projects from inception through completion, including pricing strategy, negotiation, and cost control. Provide quotes and perform order entry efficiently and accurately using various programs (Flash, SAP, etc.).
Assess project risks and issues. Proactively communicate with internal and external teams and offer solutions, if needed. Timely communication with planning and operations teams verifying lead times, confirming scheduled order completion dates, and communicating special handling requests.
Coordinate with cross functional team members to ensure projects are on track, within requirements, and on schedule.
Promote customer satisfaction and achieve cycle time reduction through team-based problem solving.
More about you
While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:
Bachelors degree in business, or related; recent graduates encouraged to apply
Excellent communication and customer service skills with a passion for delighting customers and relationship building
Technical acumen and able to grasp technical and product information through training
Proficient in MS Office (Excel, Word, PowerPoint)
SAP knowledge a plus- Must be legally authorized to work in the United States without current or future company sponsorship needs.
Everything well do for you
You can grow a lasting career here. Well encourage you, support you, and challenge you. Well help you learn and progress in a way thats right for you, with coaching and mentoring along the way. Well listen to you too, because we see and value every one of our 30,000+ people.
We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
Come join us, and together we can light the way.
Salary: $31.11 to $41.49 per hour
Benefits Overview:Company subsidized benefits plan offerings that include Medical, Health Savings Account, Dental, 401K retirement plan with company match, Employee Stock Purchase Plan (ESPP), Paid Time Off, including paid vacation, holidays/personal days, tuition reimbursement and products discounts.
Ability to purchase supplemental benefits that include supplemental life insurance, dependent life insurance, vision insurance and Accidental Death & Dismemberment insurance, health care flexible spending account and dependent care flexible spending account
Annual Performance Sharing Plan (PSP): Annual plan target of 2.5% of eligible earnings and is dependent upon the achievement of targeted business results
#LI-DC1