[ref. v9086002] Program Manager- Pittston, PA

Overview:

Job Summary: The Program Manager is a proven business leader who will drive operational excellence across MAC’s

mindset and staff coordination experience. This leader will work closely with their clinical counterparts to

assigned clinics.

Essential Functions:

• Drafts and distributes statistical reports, analyses, and exhibits to company stakeholders and

• Helps develop, implement, monitor and ensure adherence to policies and procedures.
• High focus on staff coordination within assigned clinics. Responsible for ensuring adequate

• Manage indirect reports to ensure that they are meeting performance expectations; mentor,

• Overall responsibility for providing leadership to business unit staff and be accountable for

• Monitors and evaluates the programmatic operations against established objectives, quality

• Development of clinic specific initiatives to drive growth and financial stability.
• Cross functional work to include HR functions such as recruitment, Marketing functions such as

• In conjunction with Clinical Director, oversee and manage the following…
• Overall daily management of assigned agencies
• Ensuring staff schedules meet needs of child and accommodate caregivers’ schedules.
• Ensuring compliance with staff qualifications and training requirements
• Monitoring IBHS, BHCOE, or other accrediting bodies compliance within applicable

• Developing and monitoring quality improvement plan for agencies
• Supervising staff who do not provide direct IBHS clinical services.
• Performs other related duties as assigned.

Education, Experience, and Skills:

• Bachelor’s degree preferred.
• Three years of operational experience including one year in a supervisory capacity, required.
• Proven exceptional business acumen in operations and management of healthcare facilities.
• Central Reach EMR experience highly preferred
• Ability to develop and execute action plans for underperforming centers.
• Thorough understanding of, or ability to quickly learn, the office equipment, clinical systems, and

• Excellent verbal and written communication skills.
• Professional and tactful interpersonal skills with the ability to interact with a variety of

• Strong leadership and supervisory skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with proven ability to meet deadlines.
• Possess a strong working knowledge of Microsoft Office, ability to handle multiple tasks and

• Must be able to pass a PA state and FBI background check, PA child abuse clearance and drug

screen.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Salary- $50,000-55,000