Centralized Staffing Office, Staffing Operations Manager, Full Time Days

placeOrlando calendar_month 

Position Summary:

The Staffing Operations Manager oversees the strategic planning and execution of staffing processes across nursing unit, ensuring optimal staffing levels are consistently maintained.

Responsibilities:

Essential Functions:

  • Manages day to day operations of Centralized Staffing Office staffing.
  • Continuous evaluation of the forecasting of department schedules aligning staffing resources with organizational goals
and patient care needs.
  • Partner with Senior Director, on continuous improvement projects, data analysis and integration of advanced staffing
technologies.
  • Cultivate and sustains strategic partnerships with site leadership to proactively identify & address staffing related
opportunities that directly impact patient care. Oversees various personnel functions including hiring, work
assignments, scheduling, coaching plans, and disciplinary actions.
  • Exhibits advanced judgement and critical reasoning skills to devise innovative solutions & spearhead process
improvement initiatives. Oversees orientation of new staff planning coordinators.
  • Assist department leadership with staff scheduling, bonus offerings, payroll, and HR issues.
  • Reviews and optimizes department master staffing plans to ensure the provision of safe and adequate patient care.
  • Oversees the strategic planning and execution of daily staffing operations to meet organizational needs effectively.
  • Manages the administration and optimization of the self-scheduling process to enhance efficiency and staff satisfaction.
  • Leads the response to unplanned staffing variances, coordinating with on-duty staff and contacting off duty personnel
to ensure appropriate staffing levels. Ensures staffing models align with budgetary constraints and productivity
benchmarks for each facility.
  • Collaborates with Nurse Operations Managers to develop comprehensive reports that align staffing metrics with
established guidelines & evaluate staffing effectiveness indicators. Engages in proactive workforce planning, working
closely with nursing operations managers to review staffing schedules at least 6 weeks in advance.
  • Facilitates negotiations to balance workforce needs, ensuring that schedules are finalized only after all variances have been
resolved.
  • Strategically plans for long term leave and time off requests to address potential shortages.
  • Develops understanding and relationships with staff 24/7 so that ultimate flexibility is insured.
  • Works with NOMs and Administrative Supervisors for resource management.
  • Works with NOMs to develop reports that correlate staffing with guidelines.
  • Develops easily understood graphs to report to Administration, NOMs and staff and for annual survey visits.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other

federal, state and local standards.

Other Related Functions:

  • Day-to-day staffing: Evaluates planned staffing supply with patient care needs. Receives sick or absent calls, recording
and reporting. Reports absences in excess of policy parameters so that appropriate coaching or counseling can occur.
  • Develops resource material to enable quick and timely communication with staff members.
  • Maintains established departmental policies and procedures.

Qualifications:

Education/Training:

  • Bachelor’s degree required

Experience:

  • Two (2) years of clinical, process improvement or operational experience.
  • Preferred 2 years of staffing experience.
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