Role: IT Help Desk/ On call Support Location: Ontario, CA Fulltime Role Job Description: Provide on call support and handle multiple calls. Backing up and restoring user data, settings and associated systems administration activities. Assist Service Desk/Remote Desktop Support teams for hands and feet coordination efforts.
Assist on Incident and Problem management activities. Be available for On-call support on need basis & as business demands. Adhere to ticket response and resolution SLAs as agreed upon with the customer Basic understanding of DHCP, DNS, IP addressing and sub netting & Basic understanding of fixing Wireless LAN, Ethernet desktop configuration issues Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers and Handhelds Strong Microsoft Office skills (Outlook, Word, Excel, Powerpoint etc) Strong Microsoft Operating System installation and troubleshooting skills.
Skills:Tech support : on call support at least 2 yrs.Service now : 1 yr.AD : 2+ yrs.Citrix : 1+ yrs.VPN : 1_ yrs.O 365: 1+ yrs.Familiarity with ITIL principlesAbout Tanisha Systems, Inc.Tanisha Systems services clients in Government, Banking & Financial Markets, Insurance, Healthcare, Retail & Consumer Goods, Energy & Utilities, Life Sciences, Telecom, Manufacturing and Transportation Industries around the globe.
Our engagement model provides a flexible operational environment that empowers our clients with the right levels of control.Want to read more about Tanisha Systems? Visit us at Website Open Jobs
apartmentFrontline, LLC - Managed IT Services and IT SupportplaceLos Angeles, 33 mi from Ontario
Sr. IT Project Engineer Overview
Frontline, LLC - Managed IT Services & IT Support provides companies in Los Angeles with IThelp desk Support, Network Engineering & Administration, Cyber Security and IT Consulting.
We are looking...
apartmentAcara SolutionsplaceLos Angeles, 33 mi from Ontario
and cloud disaster recovery. -Maintain support and architecture documentation and serve as tier 2 support for help desk technicians and direct support, when necessary.-Help manage IT initiatives and provide 24/7 on-call support to Director.-Travel to various...
some limited system administration functions. Provides end-user technical support and training, Help Desk task management, and IT customer service.
Shift: Monday- Friday, 8:00 am - 5:00 pm
External US:
Responsibilities
• ITHelp Desk Support...