Warehouse Supervisor

Overview:

Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world.

We connect people with products throughout the world.

Responsibilities:

The Warehouse Supervisor oversees all aspects of the Warehouse Operations, on assigned shift, including assigning, directing, and monitoring work of the Warehouse staff to ensure effective customer service, quality & compliance, positive employee relations, safety & security.

Essential Duties:

• Supervises and directs warehouse staff in performing work according to sound Warehouse operating principles & procedures, compliance with applicable government regulations, company policies and procedures.
• Monitor performance of staff to ensure timely pick-ups, deliveries, transfers and excellent customer service with zero damages or losses.
• Maintains effective inventory controls and records to ensure inventory accuracy and conducts cycle counts on predetermined schedule.
• Documents, records and reports all inventory discrepancies to the Warehouse Manager in a timely manner.
• Trains Warehouse staff in effective operations, safety & security.
• Maintains a positive employee relations environment in compliance with Company policies.

Any percentages are approximate and may vary based upon the specific job requirements at each location.

Qualifications:

• Excellent analytical, interpersonal and organization skills
• Positive attitude, and the ability to multi-task and calmly handle quickly changing priorities under tight deadlines
• Great attention to details
• Minimum 3+ years of Ocean Import experience with previous experience in a Team Lead or Supervisory position
• Must be flexible with work schedule.
• Strong leadership skills
• Strong customer service skills
• Good verbal and written communication skills
• Great computer skills (Microsoft Word & Excel, Outlook)
• High school diploma or equivalency certificate or significant or relevant or appropriate working experience

Organization Relationships:

This position will interact with branch colleagues, leadership staff, and office /warehouse personnel. Must be able to work with customers, vendors, and outside organizations.

Work Environment:

(With or without accommodations) This position is predominantly sedentary office work which involves sitting, typing, filing, and conversing on the phone.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities and working conditions of the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary.

Nippon Express offers a generous Employee Benefits Package including:

• Medical, Dental, and Vision beginning the 1^st of the month after 30 days.
• 401k with a company match
• Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and much more.
• Generous Vacation and Sick time.

Nippon Express USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.