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Product Manager, Virtual Care
625 State St, Schenectady, NY 12305, USA • Rochester, NY, USA • Tarrytown, NY, USA Req #2207
Thursday, September 19, 2024
At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Product Manager, Virtual Care to join #Team MVP. If you have a passion for health equity, strategic engagement and a love for your community this is the opportunity for you.
What's in it for you:
- Growth opportunities to uplevel your career
- A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
- Competitive compensation and comprehensive benefits focused on well-being
- An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work for and one of the Best Companies to Work For in New York
Qualifications you'll bring:
- A degree in technology, design, business, or related field or relevant experience and a minimum of 2 years of experience working as a software Product Manager, preferably in the health care industry and/or with a clinical/provider focus.
- Experience in interpreting API documentation for impact on user experience and business outcome
- Experience in successfully managing integrations with vendor products/platforms to deliver an exceptional user experience
- Experience in measuring impact of experiences delivered using qualitative and quantitative data
- Proficiency and understanding of the Product Management discipline along with agile software development methodologies and backlog management tools (e.g. Jira, Azure Dev Ops, etc)
- Ability to influence technical and non-technical partners.
- Curiosity to foster innovation and pave the way for growth
- Humility to play as a team
- Commitment to being the difference for our customers in every interaction
Your key responsibilities:
- The Product Manager of Virtual Care will collaborate with Agile Product Management leadership, user experience, vendor partners, MVP stakeholders, and development teams on roadmap development and solution design for integrating virtual care providers to expand our virtual care offerings and continue to enhance our best-in-class member experience.
- Interpret API documentation as to how it will impact resulting user experience and business outcome impact
- Manage integration efforts with vendor partners and development, ensuring delivery of a best-in-class customer experience.
- Develop, prioritize, manage and communicate your Product Roadmaps to align with our overall Product strategy.
- Gather and analyze data from qualitative and quantitative sources (e.g. Customer needs and usage, market and competitive research, operational and financial data, business partner needs) to inform roadmaps and desired outcomes.
- Lead workshops focused on a feature or journey with single or cross-functional teams, ensuring that solutions being defined align with product goals.
- Collaborate successfully with team and stakeholders to achieve desired product impact
- Develop, manage and communicate product specifications with clear and well-defined goals for product increments, working with User Experience and Digital in an Agile development process.
- Develop user guides and training material in combination with Digital, Knowledge Management & Marketing for their product area
- Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.
Where you'll be:
This role can be a remote position based in the United States (available during EST working hours) or a position local to our Schenectady or Rochester, NY offices.
Pay Transparency
At MVP, we are committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. Specific employment offers and associated compensation will be made individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.
Affirmative Action
MVP is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the Know your Rights protected by applicable federal, state or local law.Any person with a disability needing special accommodations to the application process, please contact Human Resources at hr@mvphealthcare.com .
Other details- Job Family Customer Service
- Pay Type Salary
- Min Hiring Rate $75,870.00
- Max Hiring Rate $149,500.00